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Missing covers

10 years 10 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Piero,

Ehm, i think your server not fit 100% with Jomsocial requirments, are you using VPS or shared hosting? if possible, you search the another hosting provider, this is our recommendation www.jomsocial.com/partners/hosting

thank you

10 years 10 months ago
  • Piero's Avatar
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  • Piero
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Hi Dimas
My hosting provider doesn't agree with you about server not fit 100% JomSocial requirements.
The "prove" is that all normal pictures come transferred to S3 regularly, and are visible perfectly.
The problem comes just and only with covers.
The provider logical seems correct.
Why just covers doesn't keep, and after a time they will disapperar?
Yesterday I uploaded 36 new photo in a new album called "Ragazze Ombrello" see following link:
www.1001notte.com/foto/62-admin/album.html?albumid=2852
All photo are perfectly stored in S3 Amazon see attachment:

Attachment album-2852.jpg not found


All photos are visible.
Why server works with photos but not works with covers?

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10 years 10 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Piero,

Can you check again please? I just test it again, and the cover already transfered to the amazon..

thank you

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10 years 10 months ago
  • Piero's Avatar
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I hoped you are right, but covers come reset after some time.

I just discovered that if you put as cover a picture you have already inside some album, everything is working.

If you put as cover a new photo (you load a new photo) the cover comes reset after some time.

I'm testing it on events.

10 years 9 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Piero,

I need to know how the detail steps to replicate it, so if i knew it and found as valid bug, I will report to our developer.

Please let me know if you get more information.

thank you

10 years 9 months ago
  • Piero's Avatar
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Hi Dimas, let me say I'm exhausted about this problem :o)
OK.....
Yesteday I created about 10 new events, and loaded avatars and covers.
Everything seems perfect.
After about one hour all covers has been reseted to default cover.

To replicate it:
1 - create a new event
2 - load a new photo as cover
3 - wait about 1 hour or more
4 - check event
5 - cover is missing

10 years 9 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Ehm.. so you did on events? last time I did on user and everything is working fine.

I will report the event cover issue,because on our current code I dont see the image processing for event avatar/cover, it can be a bug

thank you

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