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Comments appearing on wrong photo in news stream.

11 years 1 day ago
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Hi,

When I comment on a photo from a friend, when it appears in the news stream it is against the wrong photo. I think it is a photo from the same gallery. See screenshot below

I clicked on the photo below of the hat and commented "Awesome"

When it appears in the news stream the comment is against a different photo in the same galley.

This is happening a lot on my site.

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11 years 1 day ago
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Hi, John.

I can't replicate it on your site. I add comment under photo in photo album - it was shown correct on the stream. When I commented on stream under photo (to photos with hat) it was added under that post...

So how I can replicate this issue?


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11 years 1 day ago
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Hi Michal

Thanks for trying. I appreciate that it is hard to reproduce. I will try to get better steps. I think I made the comment on my mobile, so it may be a bug with safari mobile. But I definitely made the comment on the photo of the hat.

I will get you better steps to reproduce.

Cheers

-John

11 years 22 hours ago
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Hi,

Here is another example you can see on the site right now. The comment "Gotta Get Sam On Theforcebook" was made on a photo of a person, not this photo. Also, you can see it says "Show all 18 comments" There are not 18 comments on this photo and when you click on this message it disappears momentarily.

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11 years 4 hours ago
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Hi, John.

You commented a photo... but if not that one then which one?
As for now the only issue I see here is that comments are not loaded when clicking on comments number.
I must be able to replicate that issue in order to report it...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
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This issue can be seen alot on the site. See this screenshot and track down this post on the site. It says there are 25 comments on this photo, when you click there to expand this they dissappear.

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10 years 11 months ago
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Hi, John.

I probably know what is happening and already reported it to our developers.
But please make sure it's it.
This issue probably apply to album comments. User think that they comment photo but comments go to whole album, not photo.
And when photo is uploaded to album it comes with all albums comments under it...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
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Hi there

Please extract those files here > \components\com_community\controllers\system.php(it'll be included into our next installation package)

And then check the issue once again, it should fix the problem. If not, please let us know and we'll look into this once again.



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10 years 11 months ago
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Hi,

I have uploaded that file and done some testing and it appears to have fixed the issue! Thanks so much.

10 years 11 months ago
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Awesome :) I'll mark this thread as solved then!

10 years 11 months ago
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Sorry I was a bit premature. Please see two example screenshots. It appears the comments for all of her photos are being repeated on all the other photos in the same album. The comment bu USER "theforcebook" was made by me on a totally different photo.

Sorry to say but this issue was only partially fixed.

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10 years 11 months ago
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This is the photo I originally commented on,

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10 years 11 months ago
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I think this is a related issue

www.jomsocial.com/forum/photos-videos/16...nts-for-single-photo

Comments on photos in the stream should always be against the photo shown, not the album. Otherwise the comments are all combined and only some of them would apply to the photo being shown.

10 years 11 months ago
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hi john.

Did you also try to use fix which I provided in Sleepyman's thread? If it does't fixed your problem, could you provide us with some exact steps to replicate this problem?

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