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Video and admin issue with Jomsocial 3.1

10 years 3 months ago
  • Ger's Avatar
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I really need help. After upload a video to the site. If i don't fetch the thumbnail, then the video will play but no picture. I am using the cronless to do the crone in every 10 minutes. However, if I fetch the thumbnail before the cron then it works fine. I can play the video fine in the site. There is also a problem with the video not being shared within the site even if I list it as public. It keeps showing "No public videos available."

However, within the Administrator. Every time when I try to save configuration, it keeps show the error message "administrator/templates/isis/html/message.php on line 24" Please help.

These issue are major to my site.

10 years 3 months ago
  • Dimas Tekad Santosa's Avatar
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Hi Ger,

#1 this is bug from us, our developer is inspecting this.. and will be fixed in 3.1.1

#2 this issue caused by isis template, please look this github.com/joomla/joomla-cms/pull/2421 seems Joomla already fixed on the latest commmit

10 years 3 months ago
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I am currently on 3.1.0.1 When is the 3.1.1.1 will release.

Thanks

10 years 3 months ago
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Hi Ger,

We have plan provide the hotfix (I m not sure will be 3.1.0.2 or 3.1.1) maybe this or next week.. please be patient for it.

10 years 3 months ago
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Is this Hotfix will solve the Video with no picture with cronless, share public, and admin issues?

10 years 3 months ago
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Hi Ger,

we dont have the info for it right now, but we will provide it once we have it.

thx

10 years 3 months ago
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Now after upgrade to 3.1.0.2, my problem still not resolve. Please help. I need to get my website running.

10 years 3 months ago
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The video issue is not included in hotfix 3.1.0.2, but will be fixed in mayor package or we will give the patch once we already fixed this.

10 years 2 months ago
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After upgrade to 3.1.0.4, it still didn't solve any of my issue. Now, after upload the video, it never show on the public share. Please help.

10 years 2 months ago
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Hi,

I just replicated this and seems working fine..

Please make sure you already set the cron job well documentation.jomsocial.com/wiki/Setting_Up_Cron_Job

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10 years 2 months ago
  • Ger's Avatar
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I tried to upload a 100MB video to the site. Still, it doesn't show after cronless.

10 years 2 months ago
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Hi Ger,

That is a huge size,did the uploading successfully? do you see any error log after upload the video and after run the cron job? please let me know what do you get

10 years 2 months ago
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I was able to upload that video, but even if i share it to public, the video never show. Even when i cronless, the video still not show in public. But i can play the video under all video tab. But when i click on the my video tab, this video never show in there. Please.

10 years 2 months ago
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After you run the cron, do you get any error in php error log? just to make sure, if you try upload and convert the small video size everyhting is ok right?

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