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register and login not working

1 year 9 months ago
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When new user register it shows error.
Session expired. Please try again later.

Please find attachment of screen shot:

Attachments:
1 year 9 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
Kindly edit your first post and submit site super user login for staff/Mods only.
Let me know with a reply here after posting information.
I will check this issue directly on your site.

Regards

1 year 9 months ago
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could you please register new user to the website.

test.legacystories.org/

1 year 9 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
I tested the registration and found the error.
Your has a a lot if 3rd party extension installed that seems removed but their plugin is still active.
Kindly allow me the check the issue with default Joomla template and Also i have to disable all 3rd party extensions to check this issue.
If it's not your live site I can proceed with testing.

You can also update Jomsocial to latest version 4.5 that has a lot of bug fixes.
Please note 4.5 version has the chat feature that replaces the inbox.

1 year 9 months ago
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Hi Pankaj,

Thank you for replying, you can disable third party plugin, please make revert same after testing.

Thanks

1 year 9 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
My access is blocked on your site prntscr.com/inegaw
It ask for another login
, Please check and disable it, also i disable the 3rd party extension at this time, please check and let me know.
As access is blocked i am unable to revert the changes.

Regards

1 year 9 months ago
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Please login with this for popup

1 year 9 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
Please test the issue with default Joomla registration. As it does not seems a Josmocial issue.
I tried it but you have redirection on the htaccess that is the issue it always redirects to a different page.
Also, there are php values are not compatible to run the application.
The first thing you should update the Jomsocial as its too older version installed on site, most of the issue were fixed in the new version already.
I have sent the details in PM to them, you can check your PM.

Regards

1 year 9 months ago
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Hi Pankaj,

I have checked Joomla default registration it is working fine.


Thanks

1 year 9 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
its seems you have not followed the instruction i sent in PM to update Josmocial as its outdated on your site.
please check the php value and change them as recommended here documentation.jomsocial.com/wiki/JomSoci..._System_Requirements />

Regarding Joomla registration it also not working: prntscr.com/inw32l I created a test menu and registration is not working.
I suggest you to take backup of site and update Jomsocial to the latest version
If you will update it first you need to update it to Jomsocial 4.4
Let me know if you still have this issue after update Jomsocial.

1 year 9 months ago
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Hi Pankaj,

I have tried to update JomSocial but it says You are currently running the latest version of JomSocial.

Thanks

1 year 9 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
No, the latest version is Jomsocial 4.5
First, you need to manually update Jomsocial to 4.4 and you have the option to add license
www.jomsocial.com/blog/jomsocial-4-4-3-w...tes-is-now-available
After this step, you can update Jomsocial to the latest version. ijoomla installer diconti, long time ago.
Also, check the Joomla register and update the technical requirements of the site that recommended for Jomsocial.

Regards

1 year 9 months ago
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Hi Pankaj,

I have tried to update JomSocial but it show error LICENSE_EXPIRED.

Thanks

1 year 9 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
To get support updates on Jomsocial. The user must have an active membership account.
As your membership is expired you need to buy it again so you can download and install the latest packages of Jomsocial.

Regards

Moderators: Piotr Garasiński
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