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disavle jomsocial popup login

11 years 2 months ago
  • justin's Avatar
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some users are complaining that the popup login does not log them in.
Seems fine when I test it, but can you provide a way to disable the popup login box?

11 years 2 months ago
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Hi, Justin.

Seems like cookie issue. Ask your users to clear their browser cache and remove cookies from browser.
Popup login can't be disabled.

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11 years 2 months ago
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well according to you 15 momths ago, it can be: www.jomsocial.com/forum/technical-issues...he-modal-login-popup
Would really like to disable it instead of telling 21 000 users to remove browser cookies.

I wil be adding this to a feature request as well.

11 years 2 months ago
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Hi, Justin.

Yes, that was a bug in one of previous version... from more than a year from now. Do you use that old version? No, you use JomSocial 4.0.9. So it's like claiming that there is a bug in Windows 8 because there was a fix for Windows XP... different versions - different stories.

You can't replicate that issue, me neither... so it's not that 21 000 user have it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 months ago
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My point is that a lot of members have been complaining, and each tiem we ask how they tried to log in they mention the popup.

I don't think that asking for a way to disable the popup is too outrageous.
I understand that if I edit a core file I will have to redo the changes after updating Jomsocial.

I'd just like to know where the code can be found for the popup so that I may disable/comment out or however else it can be accomplished.

11 years 2 months ago
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Hi, Justin.

I see your point.... Pop up login appears in cases when user:

- tries to perform action for members only
- stays on JS pages without any action and lifetime session expires

So also check if Joomla! Lifetime Session is not to short - I recommend to set it to 60 minutes.

Please, read this:

www.jomsocial.com/forum/installation/249...ogin?start=14#138391
www.jomsocial.com/forum/technical-issues...r-jomsocial-4#126973

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 months ago
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my lifetime session is already 60 minutes.
if you delete all your browser cookies and go to the jomsocial homepage on my site, the popup login shows.
according to your crtiteria there should not be a popup in this scenario.
Tested on desktop and mobile.

11 years 2 months ago
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Hi, Justin.

I already linked threads that may interest you.
Pop up login issue is rather complex and may be caused by few factors like cookies, lifetime session, , site misconfiguration and 3rd party or browser issues.

Please, read thread I linked.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 months ago
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I already did, none of them helped.
Please can you check my site. I still get the pop up if I go to the Jomsocial homepage as a guest.

11 years 2 months ago
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Hi, Justin.

I assign developer to this issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 months ago
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Hi,

try this solution:
www.jomsocial.com/forum/installation/258...n-popup-again#128527

Regards

11 years 2 months ago
  • justin's Avatar
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yes that helped. And I also recently started using jotcache.
But I have started a new topic about that:

www.jomsocial.com/forum/installation/287...l-popup-login#140043

Moderators: Piotr Garasiński
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