ISSUE SUMMARY: Members module is not displaying members on all pages.


STEPS TO REPLICATE:
1 login to site
2 go to Business Directory page - members module is displaying members
3 go to Dashboard page - module is displaying 'no newest members'
4
5
RESULT
EXPECTED RESULT - need this module to display members on both page
BROWSER - chrome & firefox

Hi Susan,

Your backend access is not working, please provide me the correct one.

thank you

Sorry - please try now:

Hi Susan,

Would you mind to upgrade your jomsocial to the latest version 4.0.8, please? I will check this issue again, if you already done with it.

thank you

I have upgraded & it is still not working.

Thanks
Sue

Hi Susan,

Please check again, should work fine now.

thank you

This was working but now my clien t has found that it is not working on the dashboard page again. I don't think I changed anything. Can you tell me what is causing this? Is it something that I did?

Thanks,
Sue

Did you upgrade your Jomsocial right? anyway your issue is on the live site or dev site ? Please provide me the correct backend and FTP access for debuggig the site.

see updated credentials

I am sorry, your backend and FTP access still not working

I have tested my backend & ftp credentials and all are working. I will re-enter them to be sure you have the correct credentials.

Thanks,
Sue

Hi Sue,

Do you setup the IP restriction? because still not working for me
thank you

I was able to connect with these credentials and I checked with my hosting company and there are no IP restrictions. I will re-enter the credentials. Please make sure you are not copying any trailing spaces.

weird, still not working :(

Response:	220 This is a private system - No anonymous login
Command:	USER [email protected]
Response:	331 User [email protected] OK. Password required
Command:	PASS ********
Response:	530 Login authentication failed
Error:	Critical error
Error:	Could not connect to server
Status:	Resolving address of ftp.siteground.org
Status:	Connecting to 181.224.128.31:21...
Error:	Connection attempt interrupted by user
Status:	Resolving address of ftp.siteground.org
Status:	Connecting to 181.224.128.31:21...
Error:	Connection attempt interrupted by user
Status:	Connecting to ftp.siteground.org...
Response:	fzSftp started
Command:	open "[email protected]@ftp.siteground.org" 22
Error:	Connection attempt interrupted by user
Status:	Resolving address of ftp.siteground.org
Status:	Connecting to 181.224.128.31:21...