Hi, Luis.

I assign another support member to this thread, so he'll check your issue.

Hi Luis,

I tried this in my end by using Mac and Chrome and everything is working fine...

I think this issue caused by your chrome extension which the extension break the jomsocial code ( sometimes this is happening )

Look at my video here screencast.com/t/onQA8v2oatS , and try to debug your issue with chrome developer tools, I gave you how to debug it in the end of the video.

thank you

A photo.

To all who speak Spanish feel the same, even with other browsers and windows.

I just checked in the video module so does

I see you are install lot of chrome extensions, please you disabled all and try again..

vimeo.com/97313132

Hi Luis,

I cant see that video.. it shows "Permission Denied"

Thank you

I just changed the settings, try to see the video now.

Hi Luis,

I tried again in safari and still this is working fine, look the video here screencast.com/t/hys9VRZTzVM

I tried this with different browser, operating system and different laptop/PC and all fine.

To be honest, we want to help you, but since we cant replicate this hard for us to solve this issue.

Thank you

The problem must be in the language, I tested on a PC with explorer and the same thing happens, the problem should be as tamper-profile as if you are using the Spanish language, whenever I update jomsocial, I find it impossible to edit the profile user, and I do what puts this ticket: www.jomsocial.com/forum/technical-issues...4-profile-error-save

Hi Luis,

in my video I was trying with spanish language, do you mean language on the PC itself or on website?

In both, the computer, the Web, and in the administration panel.

Hi Luis,

Just tried as your recommened and still working fine for me screencast.com/t/INkVUQfu

Please you debug it, I already gave you the steps how to debug in that video.

Anyway.. I disabled the chat plugin, so you can debug it easily.

thank you

I tried on 4 computers, 3 of them and one PC Mac with Safari and Google Chrome and not funicona, remember that in the early versions of Jomsocial installed if it worked (I speak 5 months ago). I have cleaned browser cache and joomla, and follow all the same.

Hi Luis,

Can you provide me the teamviewer access, please? so I can debug it directly on your end.

thank you