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12 years 4 months ago
  • Luis D's Avatar
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Good morning, in the form of users, click Popular, prominent or active bars appear to indicate that it is charging, but never finished the popular show, prominent or active users.

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12 years 4 months ago
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Hi, Luis.

I'm sorry but I can't confirm that. I was on your site, saw module and clicked each tab:

Nuevos: prntscr.com/3o0c3g
Destacados: prntscr.com/3o0cay
Activos: prntscr.com/3o0cgh
Populares: prntscr.com/3o0cl4

I don't see any issue...

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12 years 4 months ago
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I've tried viewing the web in Spanish?, multiple users and multiple browsers have the same problem

12 years 4 months ago
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Hi, Luis.

I tried in FireFox and Chrome... and in both cases it work fine for me.
As you can see on printscreens I can't replicate it... I can't fix what I can't see... I'm sorry.

Please, clear your browser cache definitely and check again.

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12 years 4 months ago
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I attached a video


vimeo.com/97044001

12 years 4 months ago
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Hi, Luis.

Permission Denied
Sorry, there is no video here.
Either it was deleted or it never existed in the first place. Such are the mysteries of the Internet.


Please try on different machine or browser, clean browser cache... maybe it's browser caching issue?

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12 years 4 months ago
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I think you can already see the video, which configuration

12 years 4 months ago
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Hi, Luis.

I still can't: prntscr.com/3owjw4

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12 years 4 months ago
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now vimeo.com/centerofrock/review/97044001/996d1fa32a

12 years 4 months ago
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Hi, Luis.

Ok, I can see it. Is that Safari? Or Chrome on Mac?

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12 years 4 months ago
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I came back to change the video settings if you still can not get on YouTube to see what vimeo.com/97044001

Chrome

12 years 4 months ago
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Hi, Luis.

Chrome on MAC, right?

- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
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12 years 4 months ago
  • Luis D's Avatar
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If. Could see the video?

12 years 4 months ago
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Hi, Luis.

I confirmed that I can see video in my previous post :)
Please, hold on. I'll ask other staff members to try replicate it on Chrome in MacOS.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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