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I can't add cirylic keywords !!!

5 years 3 months ago
  • kyovev's Avatar
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My website is: staystrong.eu/administrator

Please try to add cirilyc keyword, for example:

"музика"
"пиано"
"телефон"

into keywords linking -> link or as a category.

5 years 3 months ago
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Hi, kyovev.

You hold a PRO license what means that only ONE domain is supported.
Your supported domain is: razberi.info
You request support for: staystrong.eu

You may request supported domain change here: www.jomsocial.com/forum/billing-issues
But you'll need to have a valid reason like e.g: domain name typo or domain is not available anymore.


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5 years 3 months ago
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Domain is changedd

5 years 3 months ago
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Hi, kyovev.

No, I still see razberi.info as your only supported domain: prntscr.com/4f9163


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
5 years 3 months ago
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Michal, are you kidding? :)



Come on, let's fix this thing and move on!

5 years 3 months ago
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Hi, kyovev.

I'm sorry but I can see only what is on forum in credential box. So I asked Support Manager and now it's cleared. Your domain displayed in credential box apply to JomSocial. You have other domain for iSEO.

Then please, edit your first post here and in "Miscellaneous" box add credentials to your site with iSEO.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
5 years 3 months ago
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Please try again.

5 years 3 months ago
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Hi, kyovev.

Ok, I see the issue. Non-latin characters are changed into "?" (question marks). It also happens with Polish letters.
It seems to be a bug and I'll report it to our developers.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
5 years 3 months ago
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Ok. Should i wait for a local fix on my website or for another release?

5 years 3 months ago
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Hi, kyovev.

I think that developers will provide us with a patch file... then I'll share it with you and ask to test it ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
5 years 3 months ago
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ok, cool. I will wait for a patch :)

5 years 2 months ago
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Hello, i've just installed the component on one of my websites which is using the same language, and there the component works fine. So maybe that's not a bug but a local issue with the component. Can you assist me so i can finally use the features of iSEO pro?

5 years 2 months ago
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Hello, i have created this topic 4 weeks and 3 days ago, and my problem is not yet fixed!

5 years 2 months ago
  • Paul's Avatar
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Hi Kyovev,

I have asked the developer to contact me when they start their shift so i can find out why this isn't fixed. I apoligise for the delay

Moderators: Piotr Garasiński
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