ISSUE SUMMARY:
we are useing joomsocial facebook connect on my page(
grandmacare.com/healthcare-socialight
) when i click on "signin with facebook" it is asking username and password then it is showing alert message(Insert your two-factor authentication key). i am tired to resolve the issue. i have follow many tutorial but login approval section is not available in India according to tutorial we need to do setting in my login approval section. i have check following tutorial
1.>
www.youtube.com/watch?v=Df1PfNK3YLo&t=319s
2.>
www.youtube.com/watch?v=N__gJTLETfE
3.>
technofall.com/enable-two-step-verificat...n-facebook-in-india/
please suggest what I can do.
STEPS TO REPLICATE:
1
2
3
4
5
RESULT
I want to integrate joomsocial regiser with facebook on following page
grandmacare.com/healthcare-socialight
EXPECTED RESULT
BROWSER
HI, Rebecca.
Currently you hold JomSocial PRO license what means that we could support only ONE your domain/site.
Presently your supported domain/site is:
americanmedicalstaffing.org/
And you request support for: grandmacare.com. I'm sorry but as it is different domain/site, so we can't support it at the moment.
But don't worry, you may change your supported domain/site (still you'll need to have valid reason for change).
Nevertheless you need to be aware that it won't be possible to return to previous domain after change.
Please post a domain change request here:
www.jomsocial.com/forum/billing-issues
After your request is accepted, please, update this thread and make sure it has "Pending Support" status.
Hi, Rebecca.
You posted about this issue again :)
I responded in your latest thread.
You need to disable two authentication plugin that you enabled.
Hi Michal
I have disable authentication plugin now alert authentication is removed but we are getting another error alert(undefined error). i have checked and follow following topic but did't get solution. do you want my credentials for setting because I want to make it on urgent basic please suggest me what I can do.
URL:http://grandmacare.com/healthcare-socialight
www.jomsocial.com/forum/facebook-connect...rror-undefined-error
www.jomsocial.com/forum/facebook-connect...t-log-in-user#137831
Hi, Rebecca.
I assign developer to investigate cause of this issue.
He'll contact you soon.
Hi Rebecca,
I cant access your backend, can you make sure your backend account is correct? also I get this error on your backend
0 Cannot open file for writing log
Hi Dimas
I am giving you my site and facebook details. Please check this and fix facebook connect issue.
[REMOVED]
I need to make functionality on (
grandmacare.com/healthcare-socialight
) this page.
Note: due to approval for login access form management I was unable to send you above detail.
Hi Rebbeca,
Did you modify the htaccess before ? because this issue related with SEF / htaccess configuration.. the is coming from redirect 303 see others issue, which it usually caused by htaccess..
If possible I need you to contact your sys-admin and ask to them whats going on.. i cant do it by myself usually this is related with server issue.
thank you
HI, Rebecca.
We can't take care for your original issue as we can't access your site backend due to this error:
0 Cannot open file for writing log
Please, contact with your hosting provider technical support and ask to check this issue. After it will be resolved we should gain access to site backend... and continue with investigating your original issue.
Hi Rebecca,
Can you try to revert the htaccess file to the original version from Joomla itself ?
thank you