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Loading chat forever and few errors

7 years 8 months ago
  • Goran's Avatar
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  • Goran
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Chat keeps loading and loading and not opening.
and error displayed in console is:

rcn-net:332 Uncaught TypeError: window.addEvent is not a function
    at rcn-net:332
(anonymous) @ rcn-net:332
jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1
chat:328 Uncaught TypeError: window.addEvent is not a function
    at chat:328
This has started appearing after applying suggested fix for jquery conflict :
www.jomsocial.com/forum/installation/371...msocial-4-4?start=14

7 years 8 months ago
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Zdravo Goran.

Thank you for contacting us.
I disabled Easy jQuery and issue is still present.
Could you confirm that? If yes, that it means that chat script clashes with something else...


- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
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7 years 8 months ago
  • Goran's Avatar
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Zdravo Michal, yes I can confirm issue is still there, after disabling Easy jQuery.

7 years 8 months ago
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Also I need to mention that i have updated few ext. before Easy jQuery was activated, I will try to narrow it down, it is logical that something from those ext was in conflict.
Thats probably why I haven't seen this error before.

7 years 8 months ago
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Zdravo Michal.
I have figured out what was the problem and with what JomSocial is having conflict, it is Kunena and Helix framework scripts i have implemented.
Earlier I had and issue with Kunena forum when I hover for example over icons they disappear after I remove mouse pointer from them, also with helix template with social icons in articles when hovered they disappeared until I refresh page.
I have solved this with custom javascript

window.addEvent('load', function() {
    $$("[rel=tooltip],[data-toggle],a[data-toggle],button[data-toggle],[data-toggle=collapse],a[data-toggle=dropdown]").each(function (e) {
        e.getParent().hide = null;
        e.hide = null;
    });
});
and css rule
.hasTooltip {
    display: inline !important;
}
When I removed this script chat page started working, but got weird thing in console:
JQMIGRATE: Migrate is installed, version 1.4.1 jquery-migrate.min.js:2
JQMIGRATE: Migrate is installed, version 1.4.1 jquery-migrate.min.js:2 
this is loaded twice only on chat page.
I have left custom script active since it fixes kunena and if you want to investigate it just go to template custom codes section and remove custom script to replicate issue.
Do you think Michal can this be bypassed somehow for chat to work as it should?
Hvala još jednom Michal!

7 years 8 months ago
  • Goran's Avatar
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  • Goran
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I have fixed this Michal, you can mark this one solved.

7 years 8 months ago
Licenses:

Zdravo Goran.

Great to hear that ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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