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Update to 4.4 - Extension Manager stuck spinning

5 years 43 minutes ago
  • David's Avatar
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Attempting to use Joomla (3.7.5) Extensions Manager to install 4.4 - Right now my JS is 4.3.3

When I drag the zipped file "com_community_professional.4.4.0" to the "drag and drop" box on the "Upload Package File" page under Extensions > Manage, the spinning Joomla symbol just keeps spinning after I drop the file. Still spinning after 40 minutes. This is my first time using the Extensions Manager as previously I have always used iJoomla Installer.



Any help is appreciated. Thanks!

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4 years 11 months ago
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JomSocial Active

Same issue here - I finally unpacked the archive and uploaded the inner folder "com_community_professional.4.4.0" to the tmp folder and used "install from folder" option and was able to update.
However I then ran foul of the

Error displaying the error page: Class 'Facebook\FacebookApp' not found: Class 'Facebook\FacebookApp' not found


So I went back to last night's backup as there seems to be a few issues with this release and will wait and see what fixes show up.

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4 years 11 months ago
  • Dimas's Avatar
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Hi Guys,

Would you mind provide me backend and FTP access, please? we will check it.

thank you!

4 years 11 months ago
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Here are mine.
*note: extplorer is installed so ftp login details may not be required.
As previously stated I did manage to get it installed but then got the login error.

4 years 11 months ago
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Ok done. your jomsocial is version 4.4.0 now..

4 years 11 months ago
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PM sent. Thanks @Dimas

4 years 11 months ago
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oh diffrent customer, last reply I fix issue from Shane..

Now I am inspecting your issue David... :)

4 years 11 months ago
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Hi David,

I check your FTP I able to login, but the folder is empty.. please check again.

thank you!

4 years 11 months ago
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Oops! Just sent you the info in another PM.

Thanks again!

4 years 11 months ago
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Thanks for that - I also applied the patch to fix the facebook issue and all looks good. Can you explain how you managed to install - as it may assist others with the issue in the future?

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4 years 11 months ago
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I have the same issue... keeps spinning

4 years 11 months ago
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Any update on the issue? You have my FTP info in your message inbox. Thanks!

4 years 11 months ago
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Shane wrote: Thanks for that - I also applied the patch to fix the facebook issue and all looks good. Can you explain how you managed to install - as it may assist others with the issue in the future?


For now, please you install version 4.4.0 and apply the FB patch manually.. wait our next package for the stable fixing

4 years 11 months ago
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David wrote: Any update on the issue? You have my FTP info in your message inbox. Thanks!

Sorry for delay answer, i already upgraded the jomsocial with version 4.4.0 on your site via folder installation, please check on your side..

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