ISSUE SUMMARY:
The tabs on many users inside they profiles are not workable.
We need fixing URGENT

One more question - we have many tikets wich you have told as you come with corrections in new version and was aboid fixing - and our subscription is expiring - what will do in this case?


screencast.com/t/gluhSOPtrd

Guys can you please even one time to solve the issue with out finding others fault in all the thinks wich are happening?

STEPS TO REPLICATE:
1 lOgin on front - and go to see latest users - and try to push on any tab of they profiles
2 Try to acces they tabs
3
4
5
RESULT
EXPECTED RESULT: tabs workable in any profile even for new registred users
BROWSER

Helllo

Guys here will answeer sombody - or we wait to expire subscription?

Regards

HI, Gabriela.

This issue seems to be related with your template and caching.
Try this:

1. Browse to profile
2. Click on tabs
3. If the don't switch click CTRL+F5
4. After page is refreshed... tabs become to work properly.

It's not a solution but it shed a light on the issue. Please, try to disable caching extension.
Also test this issue under Joomla! default template.

Hello
Cache - we have only by joomla default

But this issue apear with any of our templates - tested already - so please be kind and help to fix.

Regards

As per my idea i have writed as i need fixing of the conflict - sugestions here don`t help.

Please fix - and report how that was fixed.

Thanks

Hi, Gabriela.

This issue is not caused by JomSocial... rather by 3rd party extension.
Such issues we can't fix...
After page refresh scripts are not loaded: i.imgur.com/IDM6TDE.png
Default Joomla!caching is disabled... so you probably has other caching plugin/extension.
Try to disable YT plugins.

Hi
what about defformations wich was appeared by your actions???

not enough as you have not fiexed others - but our work you have defformed also

chek down attached screens - undo your actions because you have broked a bundle of our work.

i see that was done - because you have disabled the yt short codes - you don`t think as is correct to ask the client if you can disable the thinks or not?

and this issue again was apeared on joomla update - and not on 3-th party issue

I understand as is easier to say - ,,is not my fault"

tell me one more think plase - there was a bundle of bugs - wich we have faced with mobile view and so on - also player on mobile and much more - and you sayd in next version will be fixed - but that new version was not still come - but of course you have not fixed - so we still face bugs with the same.

taking in account as our subscriptions expire but your that version is not stabile one - tell me what will you do with us? will prolongate our subscription to give us also acces to proper component free of bugs?

Regards

Hello
tell me please what you will do with the issues wich you was avoid to fix - and told as will be fixed in new version

but our subscription is expiring - will give us some extra subs time?

Hi, Gabriela.

Yes, I disabled YT shortcodes in order to test possible solution.
I also asked you to do so and test it.
The problem is that after page is refreshed scripts ar cached and not loaded.
It's not that we took a simple explanation but I spent a lot of time to test your site and compare results with test site on my server.
So this is ain't easy.
The fault is not clear but more likely it's caused by 3rd party as you have tons of them... then it's hard to say which one cause it exactly.

Now I don't have access to your site backend so I can't check what re your server settings. Try to recall if any changes in server environment or in Joomla! ware made. Your issue is separated - no one else reported similar issue yet. So it's your site specific issue.

We don't avoid any issue fixing. If it was told that fix will be available in next hot fix then it will be like we said.
Some fixes are just too complex or need to be applied along with many other files (may not work as one shot patch).

Coding, issue fixing and development take time, please, that you're not alone and there are many requests and reports from other users. We try to provide fixes BEFORE official release but it's not always possible.

Please, provide here links to your other threads where issues ware reported and I'll try to address them.

Hello
There was many mobiles issues, groups issues , video issues on devices - where you have said as will be fixed in next realises.

But they was still not fixed:
for example
1) group still expanded
2) sharing issues
3) mobile video issue on pause and play and so on

Many of them you have told as you will fix in next realises - i understand evrythink - but what we to do - now i don`t have any possibility to prolongate the subscription - but that is expiring soon - and i don`t have a chance to get new realise...

And what to do in this case?

for example groups issue

and for others - chek also - where you have writed in new realise will be fixed...

Hi, Gabriela.

As for this one: Do a safe copy of this fiel:

ROOT/components/com_community/templates/jomsocial/layouts/groups/single.php

Then replace original with patched file from package.

Please, post original report threads URL.

I allow one more time acces for fixing:
1) grup issue
2) popp in backend broken

And hope at this time you will not wait to expire subscriptions to fix the issues.

also i hope to not have surprises as last time