Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Import users from csv - Import button not showing

10 years 9 months ago
  • Susan's Avatar
    Topic Author
  • Susan
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 20
Licenses:
JomSocial Expired AdAgency Expired iSEO Expired Socialize Expired

ISSUE SUMMARY: We have updated our dev site to 4.1.4 from 4.0.9 and we are testing it. I am trying 'import users from csv' in the backend. But after I choose a file and which groups to add the users to I do not have an 'import' button. So I cannot import users. What I am seeing looks different to the screenshots I have seen elsewhere.


STEPS TO REPLICATE:
1 go to backend> Monitor> Members
2 click 'import users from csv'
3 choose file
4 choose groups to add them to
5
RESULT No button to actually click to import users
EXPECTED RESULT button saying 'import'



BROWSER

Attachments:
10 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:
10 years 9 months ago
Licenses:

Hi, Susan.

Actually it's NOT a bug.
Please, take a closer look at bottom of modal window.
There is a notification.
"Disable "Notification Mail to User" in "User - Joomla! plugin". Unless this option is NOT disabled - import button will not show.

1. So Browse to Backend -> Extensions -Plugins.
2. Look for "User - Joomla!" plugin
3. Edit it
4. Disable: i.imgur.com/hT5D6cd.png
5. Save
6. Result: i.imgur.com/0cRfSXx.png


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Susan
10 years 9 months ago
  • Susan's Avatar
    Topic Author
  • Susan
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 20
Licenses:
JomSocial Expired AdAgency Expired iSEO Expired Socialize Expired

Thank you - I'll do that. But it might be worth updating the message to make it clear that is why the button doesn't show!!!

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW