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backend - components - jomsocial - configuration is not loading

8 years 6 months ago

#144419

Topic Author
Markus
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Posts: 63
Thank you received: 8

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ISSUE SUMMARY:
jomsocial 4.1:
"backend - components - jomsocial - configuration" site is not loading. all other menu items do work but configuration is not accessible. also the "notification" link in the upper right is not working.

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

8 years 6 months ago

#144426

Dimas
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Hi Markus,

For fixing this you should apply this patch www.jomsocial.com/forum/installation/293...-goes-nowhere#142910

thank you!

8 years 6 months ago

#144454

Topic Author
Markus
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hi Dimas, that does not help. It is still the same. Configuration menu and notification are not working.
By the way,iIn your other post you say it is a valid bug, so why do you mark my thread as customer issue??

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8 years 6 months ago

#144501

Dimas
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Because you dont have any notification so its not working.. actually its working fine..

since this issue already fixed so we dont need create duplicate topic with status "confirmed bug" :)

regarding configuration page issue, I suggest you increase your memory_limit configuration on php.ini

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8 years 6 months ago

#144547

Topic Author
Markus
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Hi Dimas, memory_limit is at 128M. More is not possible. Is it too little??

8 years 6 months ago

#144649

Dimas
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recommened is 1024M, please read the system requirments here documentation.jomsocial.com/wiki/System_Requirements

8 years 6 months ago

#144714

Topic Author
Markus
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hi Dimas, i updated php settings and installed jomsocial 4.1.1, see picture... but it does not work...
I can not open jomsocial / configuration and i can not open ijoomla installer in backend...
can you help?

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8 years 6 months ago

#144774

Dimas
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ehm, weird..can you ask to your sys-admin and investigate it, its loading forever and getting timeout error.. seems you have issue on cURL configuration

8 years 6 months ago

#144810

Topic Author
Markus
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Posts: 63
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please see picture for my cUrl configuration. do you think it could help to totally remove jomsocial and install new? Would i loose all settings? Would i loose anything?

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8 years 6 months ago

#144817

Dimas
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Hi Markus,

I am not good enough with the server configuration, but this is curl setting on my server for the compration

I think this issue caused by failing timeout configuration when jomsocial access via cURL.. anyway have you contacted your sys-admin, maybe they can provide the clear information.

thank you

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Moderators: Piotr Garasiński

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