ISSUE SUMMARY:
After upgrade to 4.1 via ijoomla installer I received blank page in admin.
I cannot login in admin anymore.
In the error log I have this error:
Warning: mysqli_close(): Couldn't fetch mysqli in public_html/libraries/joomla/database/driver/mysqli.php on line 209
PHP Warning: mysqli_close(): Couldn't fetch mysqli in public_html/libraries/joomla/database/driver/mysqli.php on line 209
I provided ftp login so you can check.
STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER
Hi, Catalin.
Dobra! In this place I'll show you how to deal with issues like that: "blank page after login to backend".
1. Connect via FTP client to your server
2. in Joomla ROOT folder look for file configuration.php
3. It will have chmod permissions 444 so no changes will be saved in it unless you change chmod to 644 (click RMB on that file and choose "File permissions" - change them from 444 to 644).
4. Edit file and look for line public $error_reporting = 'default'; (or public $error_reporting = 'none';)
5. Change this line to: public $error_reporting = 'maximum';
6. Refresh backend URL
7. Now error should appear. In your case it's:
Fatal error: require_once(): Failed opening required 'AZRUL_SYSTEM_PATH/pc_includes/ajax.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/electro/public_html/plugins/system/jomsocialupdate/jomsocialupdate.php on line 88
This give us conclusion that you didn't disabled discontinued plugin Jomsocial Update
8. Browse via FTP to ROOT/plugins/system
9. Look for folder jomsocialupdate
10. Change it name to jomsocialupdate-old
11. Now refresh your backend URL
12. Taddaaaa! it's unlocked :D
13. Now you need to get rid of that plugin
14. Browse to Backend -> Extensions -> Plugin
15. Search for plugin named jomsocialupdate Jomsocial Update
16. Disable it (just click on green icon)
17. Now go back to FTP and change folder name from jomsocialupdate-old to jomsocialupdate
18. Finally safely uninstall that plugin
If - after step 6 - you'll have different error, just post it on forum ;)
All above - to step 17 - was done, now just uninstall plugin that was troublemaker.
hi,
Thank you,but next time when you do this on an production site not an web development,can you take care that maximum errors to be none?!Else the website will look like shits into the eyes of the visitators of that website.
what is the troublemaker plugin ?maybe you can point his name here.
"This give us conclusion that you didn't disabled discontinued plugin Jomsocial Update" - when i did the update from ijoomla installer,there was no were saying that i have to disable anything,maybe that`s why i did not disable nothing and i just used your installer update.
Tell me something,if i UNINSTALL complectely jomsocial,and just install back 4.1,will all the problems been solved?
As i don`t have no data important in Jomsocial.
Hi, Catalin.
I enabled error reporting to locate issue - you're free to disable it again.
I already mentioned that discontinued plugin: Jomsocial Update... few times even...
If you uninstall JomSocial, all its modules and plugins, then install JomSocial again from 4.1 packages, then yes, there should be no issues.
I know you enable error report to locate the issue,i was just saying,that after you did locate it,you should been disable it,as this is not an webdevelopment site.
Now it`s ok.
I did not understood that JOMSOCIAL UPDATE,is the name of the plugin,thanks for clarifying this.
I will just uninstall everything,and re-install,from the download package.
That ijoomla installer,is it working fine for updates,or their might be problems when running update from that side?I installed,to make things more simpler,but i don`t mind just download the new version,and upgrade,on next times.
Hi,
I have some problems or from where more exactly to configure this things :
1)After user is registering,the admin haves to confirm the account,i want the user to confirm his account via his mail,i`m using jomsocial as register component with jfbconnect,and i did not find,from where to change this,in order the user to confirm his account.
2)Go into any news into my website,in right,i did put that module,in order the users to be able to login easily,the problem is,that after user login in any k2 news ,is displaying this error 404 :
View not found [name, type, prefix]: k2, html, k2View
You may not be able to visit this page because of:
and the page is going wrong to this page instead of same page :
www.mywebsite.com/component/k2/?Itemid=1
I looked into jomsocial- configuration-settings and in there redirect succesfully login to : profile and log out frontpage,but this is not happening i don`t know why,please take an look,maybe i`m doing something wrong.
3)In backend,after i go with the mouse over any option like frontpage profile log in and log out,go with the mouse over that text,in firefox last version,the text does dissapear complectly,and remains only the option to select,but the text in front of the option dissapears complectly.
This happens when you go with the MOUSE over the text,i don`t know why,maybe is an bug or something or maybe some css problem.
4)In jomsocial register page here :
www.mywebsite.com/jomsocial/register
up in the left is writed : JomSocial ,how to change that to something else?Social finance for example?! In configuration-frontpage title,i did put social finance,but it did not changed over there too.
Into the registration page,how to display member benefits something like this :
wwws.mint.com/login.event?task=S
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Hi, Catalin.
Forum golden rule is:
ONE thread = ONE issue. I should close this thread and ask you to pen new thread for each of your issues. Please, help us and other users using forum.
But this last time I answer here:
1. This is Joomla! settings. browse to Backend -> Users -> Manage -> Options (button upper right) -> New User Account Activation
2. I guess K2 uses own login form. Please, contact with K2 developers.
3. Please, use this fix:
www.jomsocial.com/forum/installation/293...hover-over-it#143086
4. Check your menu items, you just have menu item titled "Jomsocial" change it to anything else that fits you.
5. You may create html module and assign it to certain URL using this extension:
extensions.joomla.org/extension/advanced-module-manager
1)That is already setup.
New User Account Activation : SELF .
But right now,is sending 2 mails,one to the user to activate,one to the admin to activate,witch is not normaly.
2)This haves nothing to do with k2.I checked with template provider,and the problem is from your module:HELLO JS ,used for login,when user try to login ,it`s staying alot on CONNECTING ,then afterwards : The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
You can test it out,with k2,with jv link directory,docman,or whatever ,the login is not working.
Basically,after login,the user should stay into the same page.
Right now is redirecting to : component/users/?task=user.login&Itemid=1
3)okay,i will use that,will be that fix included in the next release?!
4)okay,i will do that,and update you on this.
5)okay.
Hi, Catalin.
1. Sure it is: first mail is used to confirm that user provided correct registration details and live email (confirmation). Second is sent to admin for final activation. Anyway - this is core Joomla! feature and is not related with JomScial.
2. I've checked. And you enabled but misconfigured System - Jomsocial Redirect plugin. Just edit ti and provide correct menu items for redirections. Remember to pay attention to access settings in menu items (e.g redirecting after log out to page available only for registered users is a bad idea).
3. Yes, it will be included.
1)On the SELF option,only one single mail should be sent,and the user needs to activate his user via that link .
Right now 2 mails are send,do you think this is normaly behaviour ?!
The mails are sended same time,if admin approves,the account is activated,without the user to confirm his correct registration details.
I need only user,to confirm and activate his account.
The registration is from jomsocial,the core feature of joomla sends that mail to the user,but it`s not normaly to send 2 mails,as not the admin approves the account.
It should basically just send 1 mail,to the user,to confirm his details,not another mail to the admin to confirm also.
2)I did setup to yes redirect back to prevision page,and tested and working,that was it,thank you,no problem with k2,i didn`t know about the plugin used,i only looked into the module.
3)ok good.
Hi.
1. Yes, there re TWO emails: one is activation email, another one contains user details (they should be kept for the record) - if activation is set to SELF.
hi
indeed,your right,seems that with jomsocial i don`t get only that notification,i also do get the confirmation link,if easydiscuss login is used for user to sign up,then i`m receiving just an simple update saying that an new user joined in,but with jomsocial i receive an email basic to activate the user account,that is why the confusion,but i do get it now,and the users need to activate his account and me on my side i don`t have to activate their accounts.
You said,the bugs correction will be integer in next version,i just did upgrade on 4.1.1 ,and seems again after you go with the mouse over settings,the settings dissapear,at least on my side,this happens.
I do hope you integer and solve that bug,else everytime on new upgrade,we will have to update and owerwrite files again...