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Jomsocial back-end information vanished when i hover over it

9 years 7 months ago
  • Leo's Avatar
    Topic Author
  • Leo
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  • Posts: 29
  • Thank you received: 2
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hello,

I've just upgraded to the 4.1 version.

My Jomsocial back-end information vanished when i hover over it.


.

Please help me fix this.

Thanks.

Attachments:
The following user(s) said Thank You: J.C., Joe Rd
9 years 7 months ago
Licenses:

HI, leo.

Whoa! Thank for reporting this.
This is a valid bug and I'm able to replicate it on my test site.
I'll pass it to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 7 months ago
Licenses:

HI, Leo.

Please, make safe copy of this file:

ROOT/administrator/components/com_community/assets/js/bootstrap.min.js

Then replace original with patched file from package.

Next clear your browser cache (CTRL + F5 when being in JS backend).

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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9 years 5 months ago
  • Leo's Avatar
    Topic Author
  • Leo
  • Offline
  • Fresh Boarder
  • Posts: 29
  • Thank you received: 2
Licenses:
JomSocial Active iSEO Expired Socialize Expired

I'm unable to install attachment to to prevent my Jomsocial back-end information from vanishing when i hover over it.

Is this the correct location?

Attachments:
9 years 5 months ago
Licenses:

HI, Leo.

No, this is NOT and installation package.
You need to download it, unzip and upload to your server to ROOT/administrator/components/com_community/assets/js/bootstrap.min.js via FTP client.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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