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Speed problem with new Jomsocial update

10 years 1 week ago
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Since we updated jomsocial to catch up with the new 3.3.0 Joomla! not only the website speed has decreased significantly (about half!) but Jomsocial admin faced low speed as well. This problem can be covered by unpublishing community modules such as latest members, online members and latest activity in home page.
Is there any suggestion to overcome?

The following user(s) said Thank You: Manu, pepe botija
10 years 1 week ago
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Hi Arasp,

you can try some solution:
1. clear any cache at joomla maintenance
2. increase (double it) your memory limit from PHP.ini, you can contact your hosting support if don't know how to do it.

I hope this can help

Regards,
Albert

10 years 6 days ago
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Hi,

I tried both both the speed didn't change. I used webpagetest.org, when jomsocial modules are unpublished, site comes up within 10 seconds, when publish them it takes around 50 seconds!
Also for opening jomsocial in admin it takes a significant time rather than other components. You can check it by the admin account I already sent to you
Your immediate response is highly appreciated
Regards

10 years 6 days ago
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I checked the files and found that "components/com_comunnity/templates/default/css/style.css" takes the most time to load (about 24 seconds only for this file!)

10 years 6 days ago
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Hi Arasp,

for css file you can use this tools:
cssminifier.com/

replace that css file with output from css minifier. that tools will compress the css. the file size more smaller.

and about backend, Disabling the jomsocialupdate plugin.
for reference:
www.jomsocial.com/forum/installation/953...s-xml?start=14#48720
www.jomsocial.com/forum/installation/159...-configuration#81002

regards,
Albert

10 years 3 days ago
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Hi

I've tried all of your solutions and unfortunately none of them solved my problem. There is another component in our website, Joomdle, which has a plug in called user hooks. This component as you may know integrates Joomla! with Moodle. When we disable the mentioned plug in, speed problem will be solved. But Joomdle functionality is ceased.
We contact their support and they told us "The real problem is that Jomsocial is triggering user events for all users shown in modules, thus calling Joomdle functions for each user, making it too slow."
What is your suggestion? Our page rendering time is more than 50 seconds by enabling Jomsocial modules. This speed used to be less than 7 seconds before the latest upgrade by Jomsocial.
I am waiting for your immediate response.

Thanks

10 years 1 day ago
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Hello,

Haven't got any respond from you, could you find the problem?

9 years 11 months ago
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Hi Arasp,

sorry for late respond becuase I was on days off.

please try to edit the following code
/modules/mod_community_members/mod_community_members.php line 31:
remove the following code

$totalMembers = $model->getMembersCount();

/modules/mod_community_members/tmpl/default.php line 41:
remove the following code
(<?php echo $totalMembers;?>)

let me know the result.

Regards,
Albert

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9 years 11 months ago
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Hi dear Albert,

I tried the edit you mentioned but it does not have any positive effect. the speed problem is still there :(

9 years 11 months ago
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Hi Arasp,

Is hard to find what exactly the problem. I think the problem not at jomsocial member module. something overlapping with other modules or plugins.

could you please provide me your cpanel access detail?

by editing your first post at this topic and put it at Site Info form.

Regards,
Albert

The following user(s) said Thank You: Arasp
9 years 11 months ago
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Dear Albert,

I proveided the FTP account information in the first post.
There is also an admin account detail there that you can have access to the admin and check plug ins if you wish. We have unpublished any modules (especially jomsocial member modules) temporarily in the homepage now to prevent speed issue.

Thanks and Regards

9 years 11 months ago
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Hi Arasp,

I still investigating your site. need time for this.
after you read my message, please change the ticket status to pendding support

Regards,
Albert

The following user(s) said Thank You: Arasp
9 years 11 months ago
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Hi Albert,

Thanks, I'm waiting for your news.

9 years 11 months ago
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Hi Arasp,

the problem I found only caused by User hooks - Joomdle. some thing wrong with they code.
- member counter already disabled at joomsocial member module.
- ant the query for displaying member avatar at that module already using limit = 10

so basically not load all users any more. but plugin: User hooks - Joomdle still make speed problem.

nothing can do with member module jomsocial code. the code must change at User hooks - Joomdle it self. because they code will problem with jomsocial member module.

Regards,
Albert

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