When I try to install jomsocial, it hangs at "create menu item".

I've installed the latest version of joomla but it does the same thing each time.

Hi Tom,

You can read on this article about stuck on create menu item : www.jomsocial.com/forum/installation/133...nu-item-solved#67335

i hope this helpful :)

Warm Regards,

David

Hi David,

I followed all the instructions in that thread (deleting the toolbar - including deleting all references to it in the database) but it's still hanging when it gets to that step.

Could you have a look at it please?

Thanks,

Tom.

Hi Tom,

i got this error when installation

"1062 Duplicate entry '0-1-profile-*' for key 'idx_client_id_parent_id_alias_language' SQL=INSERT INTO `rg39p_menu` (`title`,`alias`,`link`,`access`,`menutype`,`type`,`published`,`parent_id`,`language`,`lft`,`rgt`) VALUES ('Profile','profile','index.php?option=com_community&view=profile','1','jomsocial','component','1','1','*','828','843')

Hi David,

I gave you cpanel access when I posted the first post. It's the same as the FTP access.

Regards,

Tom.

hi Tom,

did you already BACKED UP YOUR SITE + DATABASE ?? if you already did, i will try to do this check.. if you didn't, please backup first.. so if something happen with your site, you can revert into your backup database..

Warm regards,

David

Hi David,

Yes, I've got a backup of the site.

Regards,

Tom.

Hi Tom,

please check again your site.. i already successful install jomsocial on your backend :)

Warm regards,

David

Hi David,

Thanks for that. It seems to be working.

However, there is another problem. I've selected a different template from the default template under template manager (joomla template not jomsocial template) and assigned it to all the jomsocial toolbar pages. However, when I click on any of the items in the jomsocial toolbar, it still uses the default template (which doesn't work because for some reason jomsocial doesn't display well on it)

Could you have a look at this too please?

Thanks,

Tom.

Oh, the link to the frontend is www.thespanishcat.com/learn/index.php/community

Thanks,

Tom.

Hi Tom,

maybe you can try to create new topics about your template issue because i'm not expert on template :)

Warm regards,

David

Hi David,

I've done that - thanks.

But now I'm having another problem that you might be able to help with.

I just updated to joomla 3.3.0 and when I try to go to jomsocial I get this error: 500 - Unable to load format class.

If you go here you'll see what I mean www.thespanishcat.com/learn/index.php/community

You'll need to login using admin login details provided.

Regards,

Tom.

Actually the problem was with an XIUS plugin. I disabled it and now it's working.