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Video link causes white screen

12 years 6 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Browser: Firefox, Safari, Chrome (newest)
User-Level: Registered, Admin, Super Admin
Joomla-Version: 2.5.19
Template: yoo_avenue, yoo_digit, yoo_cloud.... no differences in behavour
PHP 5.3.3
+++++
When sharing a video by URL - for excample from Youtube - the thumbnail and all the meta information are generated and the post on the board looks fine. But when I klick on it, I only see a blank screen. Uploading a video works fine and adding a video by navigating to the video section works, too... but this is not the way the members use this funktion. The board functionality always creates a blank screen. Please help!

And please give me a hand on that other support ticket, too: www.jomsocial.com/forum/installation/159...rences-in-js-3-2-0-1




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12 years 6 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

how do you get the blank page, do you click the video title or what? because when I click the video title /thumb it will show the popup for playing the video

Attachments:
12 years 6 months ago
Licenses:
JomSocial Active iSEO Active Socialize Active

I click on the video title or on the thumbnail - then a new window opens with the blank screen.

I used Firefox on Mac. Causes a blank screen.
Chrome on Mac works now
Safari on Mac works now
IE on Win 7 causes a blank screen.

12 years 6 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

I see, this is a bug from us, but for temporary fix this issue you can edit the Jomsocail Conifguration->Site->Open link in new tab and set to No

12 years 1 month ago
Licenses:
JomSocial Active iSEO Active Socialize Active

This issue is fixed with a later release of JS.

Moderators: Piotr Garasiński
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