Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

No Thumbnails , CSS-Problem, Language differences - in JS 3.2.0.1

11 years 1 week ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Browser: Firefox, Safari, Chrome (newest)
User-Level: Registered, Admin, Super Admin
Joomla-Version: 2.5.19
Template: yoo_avenue, yoo_digit, yoo_cloud.... no differences in behavour
PHP 5.3.3
+++++

Issue 1:

No Thumbnails are generated
When I enter a URL, followed by space, the website description is visible but instead of a thumbnail there is only a grey area with "No Thumbnail" inside. This is really one of the most interesting features of 3.2 for our community. Could you please help me out?




Issue 2:
With the yoo_avenue template there seems to be a CSS-problem. On JS-Sites the search field in the upper right corner the search box looks not like other sites without JS. This is just a optical issue - the functions are all working.




Issue 3:
Links to group discussions broken
In the german version of the site there are ugly Links that should be the Links to the group diskussions - now they are all displayed as "%2$s" and don´t work any more. In the english version everything looks fine. Where is the issue?! How can I fix this?




Thanks a lot for your help!

Attachments:
11 years 1 week ago
Licenses:
JomSocial Active iSEO Active Socialize Active

I fixed the language thing of "Issue 3" - this seems to be a change in the variables of JS 3.2.x - I deleted the links because they are not needed anymore - the Link is in the new board messages included and would be double. The remaining thing is Issue 1 and 2! Please give me a hand!

11 years 1 week ago
Licenses:

Hi, Alexander.

Please provide us with working administrator credentials.
I can't login to your site backend.
Please, edit your first post and add credentials to corresponding fields.
I'm locked also to frontend.

Glad to hear that you manage to solve your language issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Alexander
11 years 1 week ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Sorry, this was a security thing - please try again!

11 years 1 week ago
Licenses:

Hi, Alexander.

2. Yes, this element is styled by our css and overrides your template css.
You can edit your template css and add to all parameters in this class: .uk-search-field "!important at the end like this:

.uk-search-field {
    background: none repeat scroll 0 0 padding-box #FFFFFF !important;
    border: 1px solid rgba(0, 0, 0, 0.06) !important;
    border-radius: 2px !important;
    color: #555555 !important;
    font-weight: 300 !important;
    height: 35px !important;
    padding: 0 30px !important;
    transition: all 0.2s linear 0s !important;
    width: 220px !important;
}

I can't tell you exact line and location of file as template css are gziped (compressed).

Fixed: blank page after clicking on video on activity stream (you had enabled Open link in new tab. = Yes in JomSocial configuration).

As for first issue NO THUMBNAILS in post box: I assign developer to it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Alexander
11 years 1 week ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Thank you! I got this CSS issue fixed.
So only the thumbnail generation is left to be fixed - and this makes me really confused... ;-)

Thanks for your rapidly help!

11 years 1 week ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Updated to JS 3.2.0.2 - the thumbnail issue still exists

11 years 5 days ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Is there anything new? I really need these thumbnails! Thank you so much!

11 years 5 days ago
Licenses:

Hi Alexander,

sorry for late respond, it was holiday yesterday.
I confirm this is a valid bug. please wait our fixes.

Regards,
Albert

The following user(s) said Thank You: Alexander
11 years 5 days ago
Licenses:
JomSocial Active iSEO Active Socialize Active

I upgraded to JS 3.2.0.3 and the problem still exists. When will this bug be fixed?

11 years 2 days ago
Licenses:

Hi Alexander,

I hope in this week, the ticket still in queue

Regards,
Albert

The following user(s) said Thank You: Alexander
11 years 2 days ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Hi Albertus,

this would be great! So this will be JS 3.2.0.4 or a separate fix?

Best! Alex

11 years 2 days ago
Licenses:

Hi Alexander,

separate fix, i have your FTP detail. I will patch it for you. and will give you the detail about that.

Regards,
Albert

The following user(s) said Thank You: Alexander
11 years 2 days ago
Licenses:
JomSocial Active iSEO Active Socialize Active

Sounds great!
And by the way - after updating to 3.2.0.3 there is this ugly User-Error message there:
"JUser: :_load: Unable to load user with ID: 17"

The fix in this forum is already installed but with no effect. Perhaps you could take a look for it, too?!
My thankfulness will be with you! ;)

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved