Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Not able to install Jomsocial

6 years 1 week ago
  • linda's Avatar
    Topic Author
  • linda
  • Offline
  • Junior Boarder
  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

I have bought Jomsocial and trying to install but it does not work.

I have installed the joomla. Please help to check the problem and install jomsocial.

Thanks.

6 years 1 week ago
  • Chris's Avatar
  • Chris
  • Visitor
  • Thank you received: 0
Licenses:

Hi there.

Could you make sure that your server meets our minimal requirments mentioned here > documentation.jomsocial.com/wiki/System_Requirements

Also you can try to install JomSocial with our standard installation package via extensions manager.

6 years 1 week ago
  • linda's Avatar
    Topic Author
  • linda
  • Offline
  • Junior Boarder
  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

Yes, already meet the minimal requirments.

Can you help to find out the problem?

Do you support with installation?

I have sent the URL and FTP info. Can you please check?

Thanks.

Linda

6 years 1 week ago
  • linda's Avatar
    Topic Author
  • linda
  • Offline
  • Junior Boarder
  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

Have you checked the problem?

There is nothing after we install jomsocial.

6 years 1 week ago
Licenses:
JomSocial Expired

just purchased jomsocial but am not able to install

6 years 1 week ago
Licenses:
JomSocial Expired

after i put in support domain i still cannot download

6 years 1 week ago
  • linda's Avatar
    Topic Author
  • linda
  • Offline
  • Junior Boarder
  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

If you are not able to install then please find out the problem.

I have provided all the info.

The replies did not provide any info about the spport. I need to find our why and solve the problem.

6 years 1 week ago
  • linda's Avatar
    Topic Author
  • linda
  • Offline
  • Junior Boarder
  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

I already bought it. Please check my account.

6 years 1 week ago
  • linda's Avatar
    Topic Author
  • linda
  • Offline
  • Junior Boarder
  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

What you cannot download?

6 years 1 week ago
  • linda's Avatar
    Topic Author
  • linda
  • Offline
  • Junior Boarder
  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

You mentioned "after i put in support domain i still cannot download". What do you mean? Where or what you cannot download?

6 years 1 week ago
  • Chris's Avatar
  • Chris
  • Visitor
  • Thank you received: 0
Licenses:

Hi guys.

rahab, please create seperate thread for your problem and our support team will try to help you.

linda, please follow our documentation about installing JomSocial > documentation.jomsocial.com/wiki/Installation

6 years 1 week ago
  • linda's Avatar
    Topic Author
  • linda
  • Offline
  • Junior Boarder
  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

Hi Chris,

Can you check my site and also look the FTP as well?

Your answers of the links I have seen before I posted the problem. As I am not able to find the problem that why I sent this support request.

Can you please check it and find the problem and why?

Do you need me to provide the link and FTP again?

6 years 1 week ago
  • Chris's Avatar
  • Chris
  • Visitor
  • Thank you received: 0
Licenses:

hi linda.

Please increase value of "upload_max_filesize " to 10mb at least.

6 years 1 week ago
  • linda's Avatar
    Topic Author
  • linda
  • Offline
  • Junior Boarder
  • Posts: 196
  • Thank you received: 5
Licenses:
JomSocial Active

Already increased value of "upload_max_filesize " to 100mb

What should we do next? Or you can make it work?

Thanks.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW