Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Join Group -> Loading, Blank page

7 years 9 months ago
  • Vitalii's Avatar
    Topic Author
  • Vitalii
  • Offline
  • Fresh Boarder
  • Posts: 17
  • Thank you received: 2
Licenses:
JomSocial Active

ISSUE SUMMARY:
When I click "Join Group" button (unregistered user), I see "Loading..." message and then — blank page.
I turn off option "FBconnect" ( see this topic ) and problem was solved.

But Facebook Connection is a powerful feature! Can we resolve this problem with FBconnect button on site?

STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

7 years 9 months ago
Licenses:

Hi,

could you please activate FBconnect button again?
I cant do that because I dont know the API key. I will deeply debugging your site, so you can use FBconnect button again.

Regards

7 years 9 months ago
  • Vitalii's Avatar
    Topic Author
  • Vitalii
  • Offline
  • Fresh Boarder
  • Posts: 17
  • Thank you received: 2
Licenses:
JomSocial Active

Ok, I did it! FBconnect button is activated

7 years 9 months ago
Licenses:

Hi,

there is out side URL request at that blank page.
related with "webvisior", there is any module at your server that related with that?
or at facebook API settings?

please check it and disable it.

Regards

7 years 9 months ago
  • Vitalii's Avatar
    Topic Author
  • Vitalii
  • Offline
  • Fresh Boarder
  • Posts: 17
  • Thank you received: 2
Licenses:
JomSocial Active

Yes, I turn off module "Yandex metrics" (webvisior), but a blank page has not changed. Could you please repeat your analysis?

7 years 9 months ago
Licenses:

Hi,

I confirmed this is a bug. please wait for the fix.

Regards

The following user(s) said Thank You: Vitalii
7 years 9 months ago
  • Vitalii's Avatar
    Topic Author
  • Vitalii
  • Offline
  • Fresh Boarder
  • Posts: 17
  • Thank you received: 2
Licenses:
JomSocial Active

Albertus,
1. Logo Image not working - now it linking to current page and user can't return to Home Page. Can you reset functionality of Logo?
2. Blank page problem not fixed.

7 years 9 months ago
  • Vitalii's Avatar
    Topic Author
  • Vitalii
  • Offline
  • Fresh Boarder
  • Posts: 17
  • Thank you received: 2
Licenses:
JomSocial Active

Vitalii wrote: Albertus,
1. Logo Image not working - now it linking to current page and user can't return to Home Page. Can you reset functionality of Logo?
2. Blank page problem not fixed.


Issue 1 resolved, you can skip it.

7 years 9 months ago
Licenses:

Hi,

we are still ongoing with blank page problem.
I will back to you again with the fix.

Regards

The following user(s) said Thank You: Vitalii
7 years 9 months ago
Licenses:

Hi,

here the fix:

This attachment is hidden for guests.
Please log in or register to see it.

unzip and put it at:
/components/com_community/templates/jomsocial/layouts/facebook.button.php

Regards

This message has an attachment file.
Please log in or register to see it.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved