Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

When clicking to join group just blank new page

7 years 10 months ago
  • Danny's Avatar
    Topic Author
  • Danny
  • Offline
  • Fresh Boarder
  • Posts: 34
  • Thank you received: 2
Licenses:
JomSocial Active AdAgency Expired Socialize Expired

ISSUE SUMMARY:

When I go to a group page as a guest and I click to "Join" a group. Only a blank page appears.


STEPS TO REPLICATE:
1. Go to a group
2. Click the "Join" button
3.
4
5
RESULT: Only a Blank page appears
EXPECTED RESULT: Should be taking to a the join process
BROWSER: Google Chrome

7 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi danny,

Would you mind provide me backend and FTP access, please?

I tried to use account "jomsocial2" on backend but I get this :

You do not have access to the Administrator section of this site.

thank you!

7 years 10 months ago
  • Danny's Avatar
    Topic Author
  • Danny
  • Offline
  • Fresh Boarder
  • Posts: 34
  • Thank you received: 2
Licenses:
JomSocial Active AdAgency Expired Socialize Expired

Sorry about that can you try again? I had two user groups selected I guess the lower permission trumps the higher

7 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Danny,

Please you check again, it should be fine now...




the problem is from your FBconnect button, i am not sure the detail issue, but disable FBConnect button on that join group make this issue solved.


thank you!
Dimas

Attachments:
7 years 10 months ago
  • Danny's Avatar
    Topic Author
  • Danny
  • Offline
  • Fresh Boarder
  • Posts: 34
  • Thank you received: 2
Licenses:
JomSocial Active AdAgency Expired Socialize Expired

It is working now, is that the Jomsocial Facebook Connect button that was causing the problem?

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved