ISSUE SUMMARY: When adding an avatar to a group you lose the cover image.


STEPS TO REPLICATE:
1. Go to a group you own.
2. Add a cover image.
3. Then add an avatar image.
4. Save the avatar image.
5. Readjust the crop for the avatar image. At which point I am unable to save it and thus close out of the Change Avatar screen.
6. At which point the avatar and cover image both vanish until you go to another page and then come back.
RESULT: When you attempt to save the avatar image and the close out of the window, the cover image and avatar disappears.
EXPECTED RESULT: Avatar and cover image should not disappear and you should be able to adjust the Avatar Crop after you save it the first time.
BROWSER: Chrome

Hi,

the seem the files not transferred to S3.
you put wrong configuration:
please goto Configuration > Remote Storage
put Bucket Name: content
currently you put URL at there.
and URL must: <bucket>.[sitedomain].com

after that try to upload cover and avatar again. and make sure the files transferred to S3

Regards

Albertus,

When I change the S3 settings to what you referenced, then no files on the site at all can transfer to or from Amazon S3.

In any case, I have to set the settings to this as referenced here, otherwise the video exports from Zencoder do not work.

Link - www.jomsocial.com/forum/photos-videos/31...-and-s3-bucket-issue

Please see "Special area" for the actual name of my S3 bucket.

Please advise.

Blessings,
Steven Dunn

Hi,

I want to make sure that uploaded cover + avatar has been transferred to S3 or not?

Regards

Alerbtus,

Yes, the files (cover + avatar) have been successfully transferred to S3. They are not having issues transferring...just the bug mentioned in the original post.

Blessings,
Steven Dunn

Hi,

your FTP not valid. please edit your first post at put valid FTP access detail at site info (private)

I need it for debugging purpose. I cant replicate this issue at my test site, so my assumption this not bug.

Regards

Albertus,

The FTP account had been removed. It has been recreated and should work correctly for you now.

Blessings,
Steven Dunn

Hi,

please have a look at:
https://[your site domain]/groups/viewgroup/138-test-group2
the cover URL totally wrong:
https://content.[yoursite domain]/images/cover/group/138/3aaf934b82e807cecf3928aa7c60c377.jpg

you put wrong configuration at S3:
please goto Configuration > Remote Storage
put Bucket Name: content
currently you put URL at there.
and URL must: <bucket>.[sitedomain].com

and goto your S3 and rename the bucket into "content" not "content.[sitedomain].com"

I tried upload new video but could not converted.

if still cant, please send your S3 access detail to my email This email address is being protected from spambots. You need JavaScript enabled to view it. I need to check by my self.

Regards

Correction:
please goto Configuration > Remote Storage
put Bucket Name: content
currently you put URL at there.
and URL must: <bucket>.s3.amazonaws.com

and goto your S3 and rename the bucket into "content" not "content.[sitedomain].com"

Albertus,

I am able to upload videos and have them converted without issue at the moment. Please try again and run the cron job.

I believe there may have been some confusion...

As for the bucket information, this is the method I had to use to get the videos to work. By the way, "content.sidedomain.com" is a cname of my actual S3 bucket. The S3 bucket name is also "content.sitedomain.com". Thus when you see the url " content.sitedomain.com/ ", those files are being pulled directly from the S3 bucket and *not* from my local server. You can confirm this by visiting the bucket access URL directly to Amazon S3 (skipping my cname) via " content.sidedomain.com.s3.amazonaws.com/ ".

Visit the URL
" content.sitedomain.com.s3.amazonaws.com/...cf3928aa7c60c377.jpg " and you will see the image of that flying robot image you uploaded.

Blessings,
Steven Dunn

Hi,

I visit that URL and no image. bucket not found:

Albertus,

Thank you for the reply.

Please replace "sitedomain" with my actual site domain name. I will leave the complete URL in the "Extra Info" area of my initial post.

Blessings,
Steven

Hi,

you need to setup amazon URL at jomsocial config into:
<bucket>.s3.amazonaws.com

this is mandatory. not optional.

the issue because your site using SSL but not with your S3. please contacting Amazon S3 about how to setup SSL bucket.
for temporary you can do this:
turn off SSL from joomla config.

OR

edit this file:
/components/com_community/libraries/storage/s3.php at line 122, changing it from

return 'https://' . $s3Url . '/' . $item->resource_path;

return 'http://' . $s3Url . '/' . $item->resource_path;