Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Multiple Group Messages

10 years 1 week ago
  • Adam's Avatar
    Topic Author
  • Adam
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 2
Licenses:
JomSocial Active

Some of my users are complaining that they are receiving 3 identical messages at the same time for every activity item that is done in the group (photo upload, create discussion, etc). Some are only getting 1 message. Where should I start looking to try and find what the issue is?

Adam

10 years 1 week ago
Licenses:

Hi, Adam.

Please, erad this: www.jomsocial.com/forum/profile-universa...ultiple-times#133323

Do you also have this settings? Do you have configured cron job?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 week ago
  • Adam's Avatar
    Topic Author
  • Adam
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 2
Licenses:
JomSocial Active

Michal,

I went to that other post and turned that feature off. If my cron job is successful then I really don't need it right? The difference with the two is that messages and such only get sent went the cron job runs where the other checks for new messages every page load (thus potentially slowing things down a bit)?

I will leave a few group posts and see if there are any more duplicates...

10 years 1 week ago
  • Adam's Avatar
    Topic Author
  • Adam
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 2
Licenses:
JomSocial Active

That seemed to have fixed the problem. Thanks again for your help.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW