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When trying to change a group admin via the JomSocial backend: Blank page

10 years 2 months ago
  • Ninos's Avatar
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When I tried to change a group admin via the JomSocial backend, I get a blankpage .. please take look.

I was waiting when a fix was made for this at this topic: www.jomsocial.com/forum/groups/13755-err...he-jomsocial-backend

But there is still no fix please take look.

10 years 2 months ago
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JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Ninos,
It seems the site is broken from both end.
It says, at backend admin panel
"No configuration file found and no installation code available. Exiting..."

and at forntend
"Forbidden
You don't have permission to access / on this server."

Can you check this issue please.
Thanks

10 years 2 months ago
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My website was hacked so i took it offline. See :http://www.jomsocial.com/forum/technical-issues/13981-website-hacked-jomsocial-3-1-0-4-please-help-out

When i its online again I will let you know so that you can take a look
Thank you for your quick response.

10 years 2 months ago
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Ok np, wherever you are ok then send me a reply.
Thanks

10 years 2 months ago
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You can take look now.

10 years 2 months ago
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Hi Ninos,
I have noticed the problem of blank page at your site.
We need ftp info to check more to find out the problem.
You can co-operate by editing your first post and fill up ftp info.
Thanks

10 years 2 months ago
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I have added FTP details. Please if you change line of code tell me what you have changed. I write Down a all changes made to jomsocial .

10 years 2 months ago
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JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Ninos,
Thanks for your co-operation.
The ftp access credentials is working fine but we are still in search the error from where it is casing.
Can you send us the cpanel access by editing you first post.
You can place the info at miscellaneous field.
Thanks

10 years 2 months ago
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Added cpanel details.

10 years 1 month ago
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JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Ninos,
Sorry for the delay.
I have failed to access at cpanel with access credentials
It says,

DirectAdmin Login Page
Invalid login. Please verify your Username and Password

Please check and let me know.
Thanks

10 years 1 month ago
  • Ninos's Avatar
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I just login whit does. They are good.

I Have no cpanel. Its DirectAdmin: 159.253.7.212:2222
Username: ninos
Password: the same one as before.

It works!

10 years 1 month ago
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JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Ninos,
Sorry for the delay,
I am again sorry to say you that I am still experiencing the forbidden issue at otxxxxxok.com/administrator
but successfully login in at ftp.
Your co-operation is highly expected for finding the issue.
I am again sorry for the delay.
Thanks

10 years 1 month ago
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My bad. I have update first post for new URL. I hoop your guys can fix this. For now i do it whit MySQL database.

10 years 1 month ago
  • Ninos's Avatar
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Ashraf wrote: Hi Ninos,
Sorry for the delay,
I am again sorry to say you that I am still experiencing the forbidden issue at otxxxxxok.com/administrator
but successfully login in at ftp.
Your co-operation is highly expected for finding the issue.
I am again sorry for the delay.
Thanks


any updates?
At your demo(jomsocial 3.2) : joomla35.ijoomlademo.com/administrator/
you will get also a error when changing group admin.

Moderators: Piotr Garasiński
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