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Error when try to change group admin via the JomSocial backend

10 years 2 months ago
  • Ivan's Avatar
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  • Ivan
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Hi,

When we tried to change a group admin via the JomSocial backend, a blank page was displayed.
After which we turned on the system error and we received the following error:
Fatal error: Call to a member function load() on a non-object in /XX/XX/XX/XX/XX/administrator/components/com_community/controllers/groups.php on line 401

Any help will be appreciated...

10 years 2 months ago
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Hi, Ivan.

I can't access your backend. I get error screen.
Please check file permissions or configuration file.

- Instead of saying: 'it's not working', explain the problem in detail.
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10 years 2 months ago
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Hi Michal,

We have updated the Joomla Admin Login Details.

Please try again.

10 years 2 months ago
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Hi, Ivan.

Problem to access backend still persist - it is not connected with credentials.
Probably paths are invalid. Please check paths for $log_path and $tmp_path in the configuration.php

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
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Hi Michal,

We have updated the paths for $log_path and $tmp_path in the configuration.php.

We have tested in 5 Browsers and can easily access the back-end of www.mydietfreelife.com website.

Please try again and let us know if the problem still persists.

Is there a way to change the group admin via the database directly ?

10 years 2 months ago
Licenses:

Hi, Ivan.

This time I cant log in... it seems that credentials don't work any more (?)
I used credentials from this topic: www.jomsocial.com/forum/technical-issues...process-is-completed since in this one (for some reason) box with credentials is gone...

Yes, you can change group owner/administrator in data base. Look for this table:
_community_groups
And change the number that's corresponds to user id in "ownerid" column. Users ID you'll find in _community_users table.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Ivan
10 years 2 months ago
  • Ivan's Avatar
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Hi Michal,

The credentials from the topic: www.jomsocial.com/forum/technical-issues...process-is-completed - have been changed.

To this topic only - www.jomsocial.com/forum/groups/13755-err...e-jomsocial-backend/ - we have updated with our new credentials.

Please use the credentials which is added to this particular topic.

We will try to update via the database and will let you know if we are successful.

10 years 2 months ago
Licenses:

HI, Ivan.

Thank you for you patience. For some reason in this topic I don't see credential box.
I'll report it to our forum developer.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
  • Ivan's Avatar
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  • Ivan
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  • Posts: 39
  • Thank you received: 0
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JomSocial Expired

Hi Michal,

Thank for your help. We were able to resolve this issue via the database directly.

Moderators: Piotr Garasiński
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