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New Multi Language Site, Issue with Jomsocial Friends or Other users Display

6 years 3 months ago
Licenses:
JomSocial Active Socialize Expired

Hello,

I have an issue with the multi language with jomsocial.

By exemple in french i have no issue to open the profile page of the user Franck with the url :
www.arena.cards/mon-profil/470-franck

but in english, i have an error 404 because Jomsocial open the url (with the URL Language Code /en/ ):
www.arena.cards/en/mon-profil/470-franck

Thanks for your help
Arnaud

System Information
JOMSOCIAL 4.5
PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
Database Version 5.5.58-0+deb7u1-log
Database Collation latin1_general_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.1.12
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.8.3 Stable [ Amani ] 12-December-2017 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent

6 years 3 months ago
Licenses:

HI, Arnaud.

Thank you for contacting us.
Adding language suffix to the URL is expected in Joomla! Default suffix (fr in your case) is not displayed as you set in language plugin configuration to hide it.
You should check your URL menu item IDs - disable Joomla! SEF to see it. Probably tehy use the same ID or menu configuration is wrong.
Also, read this guide and follow it to the letter: documentation.jomsocial.com/wiki/Complet...in_multilingual_mode


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 3 months ago
Licenses:
JomSocial Active Socialize Expired

Hello,

I don't understand, i have made all necessaries steps (see attached the joint *.pdf file).
Thanks for your help
Arnaud

English Jomsocial Profil In Frontend Link;
www.arena.cards/en/my-profile
French Jomsocial Profil In Frontend Link;
www.arena.cards/mon-profil

P.S
Backup was already made. Please don't make backup. Thanks

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6 years 3 months ago
Licenses:

HI, Arnaud.

Please, unlock access from Poland. I can't reach your site.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 3 months ago
Licenses:
JomSocial Active Socialize Expired

Hello.

Poland is now in white list.
Thanks for your help!!

P.S
If now you can't log to my site you can give me your IP.

6 years 3 months ago
Licenses:

H, Arnaud.

The problem is that you created menu items in wrong order.
I presume that "Hidden menu" is the neutral one.
Then you created French menu item for profile first and it has lowest menu item ID: prnt.sc/hvellk
So even being in English Joomla! take that lowest ID for profile: prntscr.com/hvemnd

You need to re-arrange your menus so menu item with lowest ID will be in neutral menu and for all languages, when other two will be respectively in language menus (their ID doesn't matter really - just neutral hast to be the lowest one).


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: ARNAUD FRERET
Moderators: Piotr Garasiński
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