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Event participate button doesn't display

1 year 10 months ago
  • Miran's Avatar
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Hi everyone
I have a j3.8 website with joomsocial here : www.yayos.fr/calendrier-des-sorties-spor...ade-bloc-2?groupid=1
When visiting this page on a desktop it's alright but on a smartphone or pad, the 'i will participate to event" button (the blue one) disapears.
Do you know how could i get rid of this problem?

Thanks and regards
Miran

1 year 10 months ago
  • Dimas's Avatar
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Hi Miran,

It can be caused by css conflict, would you mind provide me backend and FTP access, please? so we will check it.

thank you!

1 year 10 months ago
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Hi Dimas
Thank you for replying!

Here are some credentials
Regards
Miran

1 year 10 months ago
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Hi Miran,

I see you are using old jomsocial version, please you renewal your account and upgrade it with the latest version 4.5

thank you!

1 year 10 months ago
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You are right i'm on the 4.2.4 version and the 4.5 is out.
But my bug is there since the beginning, so before the 4.2.4 version. So i think it's not linked with the version...

1 year 10 months ago
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Yes, it can be caused by your Joomla udpate as well, so I suggest you upgrade your jomsocial, beside that the technical support only availbale for active subsribers only.

thank you!

1 year 10 months ago
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Ok i understand that. So i activated a subscription plan... I hope it will resolve my problem :-/

1 year 10 months ago
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ok then, is it possible you upgrade to the latest version please? it much stable there, your issue is coming from old jomsocial version..

before you do upgrade please backup your site first

1 year 10 months ago
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hi again!
Backup ok
Upgrade ok
I replaced my modified files so i get back my hacks.

But the buttons didn't appear. Could you help me?

Thank you
Miran

1 year 10 months ago
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Hi Miran,

it can be caused by your hack code, if your use original code from Jomsocial, is this issue happening ?

thank you!

1 year 10 months ago
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Hi Dimas!
Could you please tell me which file should i test?

1 year 10 months ago
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use all original code, dont use your hack code, and how it goes?

1 year 10 months ago
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Hi Dimas i understood your request but which files should i replace?
For this single event view that is my problem, maybe i can just replace the related files...?

Thanks
Miran

1 year 10 months ago
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All file related with event templates, and all jomsocial css files..

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