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Dashboard update

3 years 1 month ago
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Jomsocial dashboard does not match my statistics. I already checked for updates. Any suggestions?

3 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Hi Fittnett,

Would you mind provide me backend and FTP access, please? I will check it.

thank you!

3 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Hi,

Thank you for it, but your information is not complete..

please fill this

Admin URL:
Admin Username:
Admin Password:

FTP Server:
FTP Username:
FTP Password:

Addtional Info (htaccess / cPanel / PhpMyadmin):

thank you!

3 years 1 month ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Is there anyway to send without everyone seeing my information?

3 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Please edit your first post open this link www.jomsocial.com/forum/tips-tricks/3703...d-update/edit/177031 , and you can see options to provide private info there.. and let me know once it done..

thank you!

3 years 1 month ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Edit as confidential

3 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Hi,

I just checked it and the stats is working fine..



And then regarding age demograpich issue, this issue caused by birthdate field is missing, you only use free text to pus the age, change that field to field birthdate..

thank you!

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3 years 1 month ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

The gender and location does not match the members. Only shows certain stats.

3 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Hi,

I just checked the gender and location is showing fine..
anyway, seems field country is missing, so the country doesnt show on the list.. also by default we only show the last 5 locations on the map.



thank you!

Attachments:
3 years 1 month ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Front-end says 883 members
Back-end says 697 meanders

Something is wrong here

3 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Hi,

Please you upgrade to the latest version for fixing this, if you wanna fix it manually please look on this solution.

On old version the stats in backend is jomsocial user, who user already logged to jomsocial.. but on frontend that is all joomla users

thank you!

Moderators: Piotr Garasiński
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