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Just Renewed my Socalize License

2 years 2 months ago
  • James's Avatar
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  • James
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JomSocial Active Socialize Active

Hi Guys,
I just renewed my Socialize license. Can someone point me to a list of steps i need to take to update from Socialize V2.0 Released Date: Mar 12 2015

2 years 2 months ago
Licenses:

HI, James.

Thank you for contacting us.
Step is just only one :) Install template package on top of your existing one.
You'll need to install JS Toolbar and assign it to "top-header " module position.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
2 years 2 months ago
  • James's Avatar
    Topic Author
  • James
  • Offline
  • Fresh Boarder
  • Posts: 34
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Active

Do I extract files from UNZIP-FIRST-SOCIALIZE.zip and then install the 4 zip files within, or do I install the whole UNZIP-FIRST-SOCIALIZE.zip?

2 years 2 months ago
Licenses:

HI, James.

You need to unzip it and then install files that are inside.
That's why it's titled "UNZIP-FIRST" :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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