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Jomsocial password remember

1 year 10 months ago
  • Gerard's Avatar
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  • Gerard
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Hi,

I detected that when I go to remember password function (capture1) it redirects to this URL ( www.hipocraticum.com/component/users/reset?Itemid= ) and show a view that we must to introduce email adress (capture2) but later, when we introduced email adress it redirects to another page ( www.hipocraticum.com/component/users/res...t=confirm&Itemid=146 ) that it show duplicated contend and doesn't have good design. I tried to create an invisible URL with this URL " www.hipocraticum.com/component/users/res...yout=confirm&Itemid= " to set correct template design but it doesn't work.

EDIT: I detected that if I try to use remember user function, at the last step it shows same image, also with duplicated login area, but message are visible with green background area.

Thanks for your support,

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1 year 10 months ago
Licenses:

HI, Gerard.

Thank you for contacting us.
Menu item ID 146 is your "Inicio" page. When this item ID is called all modules that are assigned to it will be displayed.
Hmm, it seems that Socialize II have issue with links to password/username restoration pages.
I'll pass this to our developers.


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1 year 10 months ago
Licenses:

HI, Gerard.

We're investigating this issue.
Could you check backend credentials you provided? They do not work.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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