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1 year 10 months ago
  • Romulo's Avatar
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  • Romulo
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Hi there,
I need help on the custom profile. the windows can no be open enough to see all field, so i need to move using tab keypad

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1 year 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi Romulo,

I think this issue is coming from 3rd party conflict, did you install something before?

thank you!

1 year 10 months ago
  • Romulo's Avatar
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  • Romulo
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Hi Dimas,
This issue I reported like a year ago, and I you solve it, but as I have a new clean site this fix is missing, I can not locate the ticket when you replay with the solution this time, maybe was in another ticket with more that one request, so this new site I have create is clean joomla, but I use the same database, of the old site.

1 year 10 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Please you try re-install jomsocial, how its going then..
If this issue still happens please provide me backend and FTP access.

thank you!

1 year 10 months ago
  • Romulo's Avatar
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  • Romulo
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Hi Dimas,
Yesterday i reinstalled the last jomsocial version, nothing change, i already edit the first post and put the ftp information.

Thanks
Romulo

1 year 10 months ago
  • Dimas's Avatar
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Hi Romulo,

Do you have options to access ssh? I need to trace the code, seems I found something wrong on your site, i see your site call file window.css, which that file is not not be needed.

thank you!

1 year 10 months ago
  • Romulo's Avatar
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  • Romulo
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  • Posts: 214
  • Thank you received: 6
Licenses:
JomSocial Expired Socialize Expired

Hi Dimas,
Yes ssh is enable you can go to cpanel and check it.

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