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6 years 9 months ago
  • Shaker 's Avatar
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  • Shaker
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in the flat theme preview it shows the login box inputs having just the bottom border instead of a box. is this on the hello me module? where would i see it?

6 years 9 months ago
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Hi, Shaker.

Thank you for contacting us.
Please, attach a printscreen of the issue.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
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6 years 9 months ago
  • Shaker 's Avatar
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  • Shaker
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I am under the impression that the login styles would match. Jomsocial2 is a screenshot off of jomsocial.com and jomsocial.png is a screen shot off my site.

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6 years 9 months ago
Licenses:

HI, Shaker.

This seems to be caused by your current template but I can see only bits of your site.
Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 9 months ago
  • Shaker 's Avatar
    Topic Author
  • Shaker
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  • Posts: 42
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

I added the required fields. I hope this works, can you also fix the hello me module behaving weird too... the text fields extending past.. not sure if that's suppose to be like that

6 years 9 months ago
Licenses:

HI, Shaker.

Issue with login fields are alco caused by your current template:
spasso.ca/media/gantry5/engines/nucleus/css-compiled/joomla.css line 106
When I disabled that rule fields are fine: prntscr.com/fzozxc
Please, contact with your template developer.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 9 months ago
  • Shaker 's Avatar
    Topic Author
  • Shaker
  • Offline
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  • Posts: 42
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

thanks, what about the rest of the errors? as per the original screenshots?

6 years 8 months ago
Licenses:

HI, Shaker.

It's probably also related with template but I need to see it.
Please, post URL where I could see it.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 8 months ago
  • Shaker 's Avatar
    Topic Author
  • Shaker
  • Offline
  • Fresh Boarder
  • Posts: 42
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

its the same box we where looking at

6 years 8 months ago
Licenses:

HI.

That are template issues... you need to ask template developer to investigate and offer a solution.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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