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Site doesn't display Videos and Albums list stats' icons

6 years 9 months ago
Licenses:
JomSocial Active

Hello.

1)I just RE-installed quickstart, installed Ja Mood 1.0.1 and fresh JomSocial 4.3.5.
2) Ja Mood template settings > "Legacy Compatible: ON" (not sure if we need it now to display Awesome font icon. And "Developer mode: ON"
3) renamed folder to disable override: /templates/ja_mood/html/com_community2
4) Jomsocial backend: Theme Designer > Colors > press "Save" button.

But video gallery doesn't display icons: new.crimson-land.ru/videos


Also checked it in other brawser.

If chose "protostar - Default" template it doesn't display icons too.


(but on test site with clear Joomla + JS works good).

Thanks.


Sorry for my English
Attachments:
6 years 9 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
I am not sure why you disable the Override for the community in the template folder, Becuase it is used to override Jomsocial style to adapt the template style of JA Mood.
I suggest you revert the changes and apply the configurations given in this documentation: www.joomlart.com/documentation/joomla-te...es/ja-mood#jomsocial

Hope it helps.

Regards

6 years 8 months ago
Licenses:
JomSocial Active

Hello. Now I reverted the changes and applyed the configurations given in documentation.

Before I installed JA MOOD quickstart. Then updated JS4.3.4 to JS4.3.5 that include new improvement "Videos list stats' icons".

In JomSocial 4.3.5 > video gallery and albums gallery I can't see statistic icons (SVG). new.crimson-land.ru/videos


- there is something wrong with icon's PATH.

Before I tried to disable the Override [JA MOOD > Add-ons > community: NONE] for test but it didn't helped.
Also for test I tried to chose "protostar - Default" but it didn't helped too.

But on clear Joomla+protostar and JS4.3.5 I can see icons (it has full path in sourse code).


Also I reinstalled JS4.3.5 but it didn't helped.

Thanks.


Sorry for my English
Attachments:
6 years 8 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
Thanks for details, Let me check it and get back to you.

Regards

6 years 8 months ago
Licenses:

Hi, Dmitry.

Please, could you check your site credentials? I can't log in.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 8 months ago
Licenses:
JomSocial Active

Sorry, URL was wrong. Correct URL is new.mydomain...

Thanks.


Sorry for my English
6 years 8 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
Yes, there seems some issue with the Latest version of Jomsocial and JA Mood, I have shared this issue with development team so it can be fixed in the next release.
Thanks for your report on this topic.

Regards

6 years 8 months ago
Licenses:
JomSocial Active

Hello.

Seems this issue doesn't depend of Joomla template.

I changed JA MOOD template to JA SIMPLI and got the same problem (video list's icons appear with some delay).

According to investigation: www.joomlart.com/forums/topic/ja-simpli-...-icons/#post-1051672
and some more tests this "delay" apper with:
1) Socialize template: demo.jomsocial.com/videos/display (I can see icons after 3+ seconds for me)
2) Clear joomla with protostar template: test.crimson-land.ru/videos/display (I can see icons after 1-2+ seconds)
3) development site: new.crimson-land.ru/videos/ (I can see icons after re-refreshing page, after few seconds)

Can JomSocial Team please check it? May be icons loads in some "wrong" way?

Thanks.


Sorry for my English
6 years 8 months ago
Licenses:

HI, Dmitry.

I assign JS developer to take a look.
He'll contact you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
Licenses:
JomSocial Active

Hello.
I gain this issue with any template and default JS theme on JS 4.4.4.
Video gallery and photo gallery doesn't display icons. Problem appear randomly and sometimes I can see it.
I noticed that : often I can see iscons when I logged in, but can't see it when view site as guest.
new.crimson-land.ru/videos
new.crimson-land.ru/photos

There is also some investigation at JoomlArt forum: www.joomlart.com/forums/topic/ja-simpli-...3-5-statistic-icons/

Can you please look at my problem? Thanks.


Sorry for my English
Attachments:
6 years 6 months ago
Licenses:

Privet Dmitry.

I asked Pankaj to look over it.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
Licenses:
JomSocial Active

Thanks. Right now I use JA Simpli template, but seems problem appear on any default template.


Sorry for my English
6 years 6 months ago
Licenses:

Privet Dmitry.

JA developers are looking over it now.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 5 months ago
Licenses:
JomSocial Active

Hi. I also noticed that problem is more often appear for guests. After login usual all icons are visible crimson-land.ru/videos


Sorry for my English
Moderators: Piotr Garasiński
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