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7 years 3 months ago
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Hi there

I post a long while ago another post in this case. On my community, i've socialize template. when i browse with my iphone on this site and "Add" this site "To home screen" - this works fine with the icon. I also can login on this site - but when i'm write a message or post a picture then open automatic a new window in safari and i've to login again.

i just test it with another templates - and it works nice.

this is definitively a bug in this template socialize.

please check it again ... it's very important.

thanks,
andre

7 years 3 months ago
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HI, Andre.

Thank you for contacting us.
I recall that issue. I also remember that we had problem with replicating this.
As for the moment we are in the middle of forum migration and releasing new version of JomSocial.
After new JS will be release, Socialize will follow.
Could you test this issue after new version release? This will be in January I guess... so we'll be back to this topic. Alright?


- Instead of saying: 'it's not working', explain the problem in detail.
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7 years 3 months ago
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Hi Michal

Thanks - thats ok. But PLEASE forgot me not in this case... it's important - but i can wait until january 17'.

Thanks,
Andre

7 years 2 months ago
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Hi Michal

Have u news about the timeline? My socialize license end in a few days - and i told u a long time ago this issue.

thanks for your quick answer,
andre

7 years 2 months ago
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HI, Andre.

Did you tested that with latest version?
Also, please, use rather this form to contact us: www.jomsocial.com/submit-support


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 9 months ago
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Hi, Andre.

I'll ask T3 developers to help you.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
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hi michal

now, this thread is open sooo long time ago...

can u help me now to fix this? have u contact T3 developers? he never contact me...

thanks,
andre

6 years 6 months ago
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Hi, Andre.

Yes, I passed this to them... hmm, no one contacted you?
Please, do as last test.
Could you test this issue on T3 blank template?
www.t3-framework.org/downloads.html

T3 is a 3rd party framework and if issue is there - we can't do much about it....


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
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Hi Michal

Also with the T3 Blank template is not working... when i take a template for ex. yootheme - then it's working...

Can u please report this issue to the developers to T3???

6 years 6 months ago
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HI, Andre.

It seems that issue is directly caused by the framework.
Thus you need to report on joomlart.com forum directly.
They will react for sure if customer reports this.
Sorry for inconvenience...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
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Hi, Andre.

Edit this file: ROOT/templates/socialize/tpls/blocks/head.php in line 34 and remove this:

<meta name="apple-mobile-web-app-capable" content="YES"/>

You need to remove previously created activator from you phone, refresh page, clear browser cache and create activator again.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: André
6 years 6 months ago
  • André's Avatar
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  • André
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Hi Michal

This is it!!!! Thank you....

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