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Change the domain of my website, how can I change the value of the field "W

7 years 5 months ago
Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:

Change the domain of my website, how can I change the value of the field "Which domain would you like us to support?"
STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

7 years 5 months ago
Licenses:

Hi, Francisco.

Thank you for contacting us.
You can't change once provided domain by yourself. You need to post a supported domain change request here:
www.jomsocial.com/forum/billing-issues
We'll change it for you.
As you hold JomSocial PRO license you 're allowed to have ONE supported domain and one dev (staging) site.
Also once your supported domain will be changed - you can't ask to switch to previous domain.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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