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Site Configuration Times Out As Unresponsive

7 years 5 months ago
  • Keith's Avatar
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  • Keith
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JomSocial Active iSEO Active Socialize Expired

ISSUE SUMMARY:


STEPS TO REPLICATE:
1 - Backend
2 - Configuration
3 - Site
4
5
RESULT - Times out as unresponsive
EXPECTED RESULT - Previously normal access time to site configuration page
BROWSER - Chrome

7 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi Keith,

Please check this for fixing this issue www.jomsocial.com/forum/installation/339...ion-jomsocial#164914

thank you!

7 years 3 months ago
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Based on the link you sent me I made some changes to my php.ini file and the configuration option under site still times out before the page appears. Here is my current php.ini, please let me know exactly what changes I should make to my php.ini file:

; Rename this file to php.ini and uncomment or add directives.
; For a complete list of valid directives, visit:
; us2.php.net/manual/en/ini.php

[PHP]
; We highly recommend that you leave this options enabled
cgi.fix_pathinfo=1

; Increase maximum post size
;post_max_size = 20M

; Increase execution time
max_execution_time = 300
max_input_time = 300

; pull in EGPCS [Environment, GET, POST, Cookie, Server] variables as globals
;register_globals = true

; For performance reasons, (mt) does not load all of the modules that are available
; into PHP. You may uncomment any one of the following "extension" lines to enable
; the desired module

; Salblotron XSLT
;extension=xslt.so

; save in local tmp
session.save_path=/home/56917/data/tmp

7 years 3 months ago
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Hi Keith,

Would you mind provide me backend and FTP access, please? please you post it into our private support www.jomsocial.com/submit-support

thank you!

7 years 3 months ago
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  • Keith
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JomSocial Active iSEO Active Socialize Expired

I just sent the support ticket with the FTP access, could you also either update or check that the outstanding Joomla updates are compatible with JomSocial. Thanks

7 years 3 months ago
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let we continue there :)

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