Hi there

In iphone u can surf on a site and then click in safari below on this arrow-up-icon and then "Add to home screen" - then u have the icon from the website like an app.

this all is nice - but when i login to this site when i click on the "app" and i chose another menupoint then a new site goes open and i've to sign in me again.

can u help me with this issue?


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thanks,
andre

Hi.

You mean that:

1. You've opened web browser and logged in to your site
2. Then clicked on icon on home screen (let's call it a shortcut)
3. Web browser opens with certain URL loaded (your site URL)
4. And you need to log in again?

Are above steps correct?

Hi

No - that's not correct.

Go on your mobile to safari and give my url in. then click below on this icon and "Add to home screen". (Look at attachment).

Then u have an icon on the iphone desktop - then click on this icon and login. after that, please go to menu (in the community) and make a choice (for ex. click on photos).

Then u'ill see, that a new browser goes up and u have to login again!

please check and come back to me!

thanks for your help,
andre

Hi

Have u got a solution for this issue?

Thanks for your quick help,
Andre

Hi, Andre.

I'm sorry but we can't replicate this issue on our test site:
www.dropbox.com/s/id8fljo5e7q0v6u/iphonetest.mov?dl=0

Hi Michal,

thanks for your help!

but when u do this with my site - then it's working without my issue? Or have u the same problem with my site?

thanks,
andre

HI, Andre.

It does work the same way on your site.
Could you test on other device?

Hi Michal

Yes, i also tried this issue on many others iphones and ipads. always the same issue.

....

have u another idea?

thanks,
andre

Hi Michal

Maybe i have an idea: i saw, that the field (see attachment) is missing when i make the "Add to home screen". Maybe this is the issue? Is it an issue from template?

thanks,
andre

Hi, Andre.

No, rather not. Template doesn't affect login sessions.
Did you've tried different device?

Hi Michal

Yes, i tried many different devices. by all is the same problem / issue.

I also tried your website from the video - there is working nice. but on my site not... this is one of my last issue :-( i can't start with this issue :-(

what can we try more for find a solution?

you are the hero in this... :-)

thanks,
andre

Hi

I try another other devices - on all this is the same issue. what can it be??

i really need your help to fix this issue. because of this, i can't start with my community!

thanks,
andre

Hi Admins

Now, i installed a new Joomla and Test it again with different devices. But always i've the same issue.

I think it's a problem with the template - or whatever? I can't believe that we can't fix this issue.

I hope u can help me...

Thx,
Andre

Hi, Andre.

Hmmm, we wasn't abl;e to replicate it. But could you try with different template? Just for test.
Please, switch to Joomla! default template "Protostar".