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Socialize Error after update 2.11

9 years 1 month ago
Licenses:
JomSocial Active Socialize Expired

Hello,

1) I have just updated Jomsocial to 4.17 and Socialize to 2.11
but i have this error when i click on LESS TO CSS (in socialize)



2) the version number stay at 2.1 atfer the update to 2.11 of socialize

3) Error with the sub item atfer the update to 2.11 of socialize




Thanks for your help
Best regards
Arnaud

System Information
jomsocial 4.17
Socialize 2.11
PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
Database Version 5.1.73-1+deb6u1
Database Collation latin1_swedish_ci
Database Connection Collation utf8_general_ci
PHP Version 5.4.45
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.5.1 Stable [ Unicorn ] 05-April-2016 22:45 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0

Attachments:
9 years 1 month ago
Licenses:

HI, Arnaud.

Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 1 month ago
Licenses:
JomSocial Active Socialize Expired

Done
Now you will have access
Many thanks for your help
Best Regards
Arnaud

9 years 1 month ago
Licenses:

HI.

1. I can't confirm your issue. I was able to successfully compile LESS to CSS:
i.imgur.com/7hY0e4g.png

2. This is an issue in our package. It's already fixed. If you want you may download fixed version from here:
www.jomsocial.com/component/digistore/licenses
But this is just text display issue (text wasn't changed in some ini files).
It won't influence your template performance.

3. I don't understand what is your issue here.
Could you elaborate or provide steps to replicate?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 1 month ago
Licenses:
JomSocial Active Socialize Expired

Hello,

For the 3th issue, i didn't download the correct picture :
this is the correct picture :


I can't see the subfolders atfer the update to 2.11 of socialize
Many Thanks for your help
Arnaud

Attachments:
9 years 1 month ago
Licenses:

HI.

This issue is caused by your settings.
In Theme Magic you've set "Primary Brand Color" to #FFFFFF (it's white)
i.imgur.com/jioh1lM.png

Then in "Link color" you set a link to "Primary Brand Color"...
i.imgur.com/OpTiVBi.png
Just change "Link color" to any other color e.g #2D467E


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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