Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

Template edition issue

9 years 2 months ago
  • Artur's Avatar
    Topic Author
  • Artur
  • Visitor
  • Thank you received: 0
Licenses:

Hello,

I have one issue with socialize template, I can't save any changes made from this page: administrator/index.php?option=com_templates&view=style&layout=edit&id=11#overview // when I'm trying to save changes, it redirects me to this page administrator/index.php?option=com_templates&layout=edit&id=11

Please help to solve that issue!

9 years 2 months ago
Licenses:

Hi, Arthur.

Please, provide steps to replicate your issue.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
  • Artur's Avatar
    Topic Author
  • Artur
  • Visitor
  • Thank you received: 0
Licenses:

Hello,

Yes, so for example I go to: control panel -> templates -> choose Socialize - Default -> Here is Templates Edit Style //
from here I can edit the style of Socialize template. (see 1 step screenshot

)

For example I would like to change the logo, I'm going to theme -> logo image - choose image (see 2 step screenshot


), when I choosed the logo image I push save button on the top, but nothing happens and the page redirects me to Users page (see 3 step screenshot

)

Other issue Is that the template layout is wrong, and it's doesn't installed correctly (see 4 step screenshot

)


Please, tell me what I have to do to fix that issue!
Thanks in advance

Attachments:
9 years 2 months ago
  • Artur's Avatar
    Topic Author
  • Artur
  • Visitor
  • Thank you received: 0
Licenses:

Hello,

Yes, so for example I go to: control panel -> templates -> choose Socialize - Default -> Here is Templates Edit Style //
from here I can edit the style of Socialize template. (see 1 step screenshot

)

For example I would like to change the logo, I'm going to theme -> logo image - choose image (see 2 step screenshot


), when I choosed the logo image I push save button on the top, but nothing happens and the page redirects me to Users page (see 3 step screenshot

)

Other issue Is that the template layout is wrong, and it's doesn't installed correctly (see 4 step screenshot

)


Please, tell me what I have to do to fix that issue!
Thanks in advance

Attachments:
9 years 2 months ago
Licenses:

Hi, Artur.

This is strange. I tested this on my test site - also with Joomla 3.5 and it works fine.
Please, make a safe copy of entire site and db.
Then uninstall Socialize template.
Make sure no files remain in ROOT/templates.
Then install again.
Compile LESS to CSS and try to add site slogan.
Then save and check if issue still appears.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
  • Artur's Avatar
    Topic Author
  • Artur
  • Visitor
  • Thank you received: 0
Licenses:

Hi Michal,

Before open this issue on forum, I already tried three times to reinstall the joomla and socialize together, but always the same issue.
Installation was from the guide.

Maybe you have other suggestion?

Kind regards,
Artur

9 years 2 months ago
Licenses:

HI, Artur.

I assign developer to this thread to also have a look.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
  • Artur's Avatar
    Topic Author
  • Artur
  • Visitor
  • Thank you received: 0
Licenses:

Hi Michal,

Great, thanks!

Hope he will solve this.

Kind regards,
Artur

9 years 2 months ago
Licenses:

Hi,

for issue after saved, the issue from BT AutoSubmit - Registration plugin. there is a bug on that plugin.
if you turn it off that plugin, the issue will be gone.

and about theme magic. there is no issue here:



Regards

Attachments:
9 years 2 months ago
  • Artur's Avatar
    Topic Author
  • Artur
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

I disabled BT AutoSubmit - Registration plugin, the issue remains the same!

Please, give me other suggestion.

Kind regards,
Artur

9 years 2 months ago
  • Artur's Avatar
    Topic Author
  • Artur
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

I noticed other issue, the default registration form doesn't work too, when I push the next button, there starts infinite loading!

Could you solve please that issues, I can't normally work with acquired items!

Kind regards,
Artur

9 years 2 months ago
Licenses:

Hi,

did you made any changes at joomla htaccess file?
if yes, please revert back to joomla default.

if still cant please provide me FTP access detail by edit your first post at this topic. put it at site info form

Regards

9 years 2 months ago
  • Artur's Avatar
    Topic Author
  • Artur
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

There is for sure nothing to do with .htaccess, yesterday I've just made friendly URL's

I edited the first post adding FTP access!

Kind regards,
Artur

9 years 2 months ago
Licenses:

Hi,

please check it:



I upgraded T3 framework for you from 2.5.1 to 2.5.2

Regards

Attachments:
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW