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error mobile suscription

9 years 8 months ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

ISSUE SUMMARY:

Today a user tried to suscribe to site from android mobile and got the following error
(Please see picture attached), user sent me the the picture to my phone. (That picture is all the information i got)
Later user told me was able to register from laptop computer but unable to do it from the phone.

any idea?

Please see attached,



STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

Attachments:
9 years 8 months ago
Licenses:

Hi, Rafael.

What are steps to replicate this. Just visit registration page? Or fill first form then clicking "Next" button?
What OS is this? Android, iOS?
I've tried with Android and Chrome/Native browser. I can't replicate this.
Could you try again. I'm interested in fatal error notification.... but on your printscreen URL was cut off, could you provide full URL?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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