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10 years 2 days ago
Licenses:
JomSocial Expired Socialize Expired

ISSUE SUMMARY: The jomsocial 4.0.7 dose not work on Socialize Template RTL.
You can see that on test web site.
lucdream.com/acatest/index.php/jomsocial
What is the solution.
Best.

10 years 2 days ago
Licenses:

Hi, Ahmad.

You hold a JomSocial PRO license so only ONE domain is supported.
Your supported domain is: jibinetwork.com
And you request support for: lucdream.com. I'm sorry but as it is different domain, support will be not provided for it at the moment.
Unless you change supported domain (need to have valid reason e.g domain name typo)
Please post a domain change request here: www.jomsocial.com/forum/billing-issues

After your request is accepted, please, update this thread and make sure it has "Pending Support" status.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 day ago
Licenses:
JomSocial Expired Socialize Expired

I have the JomSocial on lucdream.com and jibinetwork.com domain. There is same user and pass.
lucdream.com is my test domain.
I have same problem on jibinetwork.com domain.
jomsocial 4.0.7 dose not work on Socialize and my jibinetwork.com template.
You can see that.
Please tell me what should I do.
Best.

10 years 1 day ago
Licenses:

Hi, Ahmad.

I'm sorry, but "dose not work on Socialize" really tells me nothing... could you elaborate? What is wrong? Where I could see your issue (URL?)? Could you add printscreens of your issue?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 18 hours ago
Licenses:
JomSocial Expired Socialize Expired

Hi Dear Michal
I do not have a normal template when I do active RTL on jomsocial 4.0.7. This problem is not necessary for Socialize. on other template is same problem as well. I took a picture from home page to see what is the problem.
Best,

10 years 17 hours ago
Licenses:

Hi, Ahmad.

It seems that when you switch to RTL... main JomSocial css file is not loaded.
So I added this line:

<link rel="stylesheet" href="./components/com_community/templates/jomsocial/assets/css/style.css" type="text/css" media="screen" />

Into template header.

I need to test that issue on my test site.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Ahmad
10 years 3 hours ago
Licenses:
JomSocial Expired Socialize Expired

Thank you so much.
Can you tell me what was the problem?
why JomSocial css file dose not loaded?
Best

9 years 11 months ago
Licenses:

Hi, Ahmad.

I'm not sure what is causing this issue. But it seems that if you set your site to RTL, then main JomSocial style.css file is not loaded.
In cases like this one fix is really easy.
You need to add this:

<link rel="stylesheet" href="./components/com_community/templates/jomsocial/assets/css/style.css" type="text/css" media="screen" />

To your template header. Template header is usually located in index.php of template. Just add above code within tag <head></dead> before:

<jdoc:include type="head" />

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Ahmad
Moderators: Piotr Garasiński
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