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Less to CSS - Getting Unexpected Error

10 years 4 weeks ago
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JomSocial Active AdAgency Expired iSEO Expired Socialize Expired

ISSUE SUMMARY: As instructed I am clicking on Less to CSS it begins to 'load' then quits the message says 'Unexpected error. Please refresh the page try again later.'

I have tried 3 times no luck


STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

10 years 4 weeks ago
Licenses:

Hi Tim,

I cant access administrator page. please edit your firs post at this topic. and put credentials information at site info form.

btw, in other topic you said cant find socialize at template manager? if prev issue not happening again. please close that topics.


Regards

10 years 4 weeks ago
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I did edit first post - is it working now?

10 years 4 weeks ago
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Hi Tim,

I tried it at your staging site. got invalid username/password.

please re-check again about that login detail.

Regards

10 years 4 weeks ago
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Hi Albertus

Please try logging in again now - same details

thanks
Tim

10 years 4 weeks ago
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Hi Tim,

please increase max execution time, and memory limit at php configuration.
try to double it.

Regards

10 years 4 weeks ago
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Hi Albertus
THis is not possible on Siteground with the package we have - in your specs it does not say that your recommended are required so I am not sure why I would need to increase these

Can you please explain

thanks
Tim

10 years 4 weeks ago
Licenses:

Hi Tim,

Less to CSS need resources of memory. if the memory too low and execution time too low. the process cannot be completed.
I assign this topic to socialize dev.

Regards

10 years 4 weeks ago
Licenses:

Hi, Tim.

Please, try to click small arrow on Less > CSS button and choose to compile only your current theme.
Socialize contain a lot of themes, compile all of them at once is very resource consuming - that's why a lot of them are needed.


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