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Page display issues

10 years 2 months ago
Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:

Hello,

When logged in to site I notice that:
1. in the posting section under profile "say what..." the "share" button does not show up at sometimes, only the like "button".
2. On the profile menuu, all of the images are not showing up: "global," "email," "logout" etc. They are also not displaying on the top menu either.
3.Youtube videos are running over on the "activity stream", also the vid does not display at times, but only text.
4. I have JFBConnect installed, but need advice as to the proper way to configure to maximize its efficiency. I have had problems with logins with FB, and regular username and password method. I want people to be registered when the login w/ FB automatically.
5. The social buttons at top of screen are tucked under the menu bar, and are very ineffective as to the functioanlity. Please advise as to the proper way to configure these, and/or remove.

STEPS TO REPLICATE:
1Login to site: judahlives.com, <removed for security reason>
2 backend: <removed for security reason>
3
4
5
RESULT
EXPECTED RESULT
BROWSER

10 years 2 months ago
Licenses:

Hi, Donald.

1. It's because you're viewing OWN profile. You can like your own posts but you can't share them. Take a look on other profile page: prntscr.com/6kbndx

2. I see that all icons are displaying fine: prntscr.com/6kbo9o

3. Videos are displaying: prntscr.com/6kbon3 If there is text instead of video, please, read the text - it explains why it appears (some of videos you've posted are not allowed - by video YouTube uploaded - to embed on other sites).

4. Then you should contact with JFBConnect developers as this is THEIR extension. We don't support extensions that belong to someone else.

5. This is JFBC issue and you should rather contact with their developers. But try this:

.jfbcsocialshare.scsocialbuttons {
top: 60px !important;
}

Add above code to: ROOT/templates/socialize/css/custom.css (if you don't have custom.css - feel free to create it)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: donald
10 years 2 months ago
Licenses:
JomSocial Active Socialize Expired

I must say how cool it was to have you respond so quickly. Awesome support! makes the purchase worth it.

I am not able to see the logout buttons, however, and i should at least be able to see these, correct?

I am also getting this error from ThemeMagic:
Theme magic
You have navigated to another page
which using another template or your
current preview page does not support
LESS. ThemeMagic has been
temporarily disabled.
Cancel

10 years 2 months ago
Licenses:

Hi, Donald.

Please, post a printscreen so I could see what you see :)
What browser do you use?

As for Theme Magic - first you need to convert LESS to CSS. Browse to Backend -> Extensions -> Template manager -> Socialzie.

In upper left corner you'll see a </> LESS -> CSS button, at right side of button you'll see a small dropdown arrow. Click on it and choose to compile only your current layout. After it's done, navigate to Theme Magic.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
Licenses:
JomSocial Active Socialize Expired

Ive used theme magic with no problems prior to now. i had done just what you suggested, but now this error, and the page also shows as if no css.

I cant provide screenshot, because I'm on work computer, but later...

10 years 2 months ago
Licenses:

Hi, Donald.

Ok, I saw your issue: prntscr.com/6kovwm

I need to consult with template developer.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
Licenses:
JomSocial Active Socialize Expired

I also need to know the updated module positions for my template. It seems to only populate what I thought were the old template positions of js_side_frontpage etc

Moderators: Piotr Garasiński
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