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Unable to utilize Theme Magic

10 years 2 months ago
  • Shaker 's Avatar
    Topic Author
  • Shaker
  • Offline
  • Fresh Boarder
  • Posts: 42
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:
Theme magic does not load

STEPS TO REPLICATE:
1 Log into Admin
2 Click Templates
3 Click Socialize
4 Click Theme Magic

RESULT
Sidebar loads but does not load preview
EXPECTED RESULT
Able to preview my template as I edit it
BROWSER
Chrome for Mac OSX

Plz use development site

10 years 2 months ago
Licenses:

HI.

Does it happens on your main or dev site? You provided both credentials data but didn't specify where to look.
Also please, check your credentials (edit your first post here) - I can't login to your site backend.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
  • Shaker 's Avatar
    Topic Author
  • Shaker
  • Offline
  • Fresh Boarder
  • Posts: 42
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Development site only please

10 years 2 months ago
Licenses:

Hi, Shaker.

Hmmm, Theme Magic looks to be broken...not all accordion tabs are displayed.

How did you upgraded Socialize? Or is it a fresh install.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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