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Can't login with FB

10 years 2 months ago
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ISSUE SUMMARY:
1. Can't login with FB. After successful authorisation by FB dialog login reopens. Seems like loop.
2. The second question is how to hide jomsocial main toolbar. It's duplicated now due to the top jomsocial socialize toolbar.

STEPS TO REPLICATE:
1 Click login with FB
2 follow all steps
3 OK4

RESULT
New login dialog window
EXPECTED RESULT
Loged in
BROWSER
FireFox and chrome

10 years 2 months ago
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Hi, Andrius.

1. I'm sorry but I can't replicate this issue. I registered via FB on your site without any issues: prntscr.com/6jhjjs
You may check my account that it was made by Facebook.

2. Browse to Backend -> Components -> JomSocial -> Configuration -> Layout -> Display Settings (box upper right) -> Show Toolbar -> NO


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10 years 2 months ago
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Hi Michal,

Thank you for the prompt answer.
The 2nd question solved, thanks.
Regarding the 1st one, could you please try to login in anonymous (private) browser mode?

Best regards,
Andrius

10 years 2 months ago
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It wasn't available before jomsocial 4.
I'll attach screen shot earliest tomorrow

Thanks for looking
Have a nice weekend
Andrius

10 years 2 months ago
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HI, Andrius.

I just successfully logged in via FB on your site using Private browsing mode in FF:
www.youtube.com/watch?v=l3OVLMsyih0&feature=youtu.be&hd=1


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
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Confirm, now works on FF. Must be cache issue, although not working with Chrome.
Could you check please.
From Android phone neither works with chrome.

10 years 2 months ago
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HI, Andrius.

I confirm... I got this issue in Chrome too.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
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Hi Michal,

I was playing different settings of joomla, jomsocial, and socialize and it seems FB login now works on all platforms, chrome as well including android devices.
Could you try when you have time to see if FB login now works as expected on chrome and FF?

Thank you in advance and have a nice weekend!
andrius

10 years 2 months ago
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Hi,

I'm sorry to say but FB login does't work properly. And getting "Undefined error".

Please have a look.

Have a nice day,
Andrius

10 years 2 months ago
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Hi,

the issue still exist? because I can use FB login without any issue.
could you please make sure it again

Regards

10 years 2 months ago
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Hello,

It's still there. Please try to login with a FaceBook account. In case it is the first login with FB when complete registration and logout. Clear browser cach, quit it and when try to login with FB.
And please try with different browsers and platforms.

Brgds
Andrius

10 years 2 months ago
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Dear support,
I have adjusted php execution time, memory limit and have restarted Apache. After that FB login works as expected.

Thank you for your support!
Best regards,
Andrius

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