Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

Links to the documents for upgrading does not work

10 years 3 months ago
  • Tom 's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 9
Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:
After downloading and unzip the file from socialize 2, none of the documentations links works.


STEPS TO REPLICATE:
1 Downoaded and unzipped
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

10 years 3 months ago
Licenses:

HI, Tom.

Thank you for reporting this.

Everything is here: socialize.jomsocial.com/


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tom
10 years 3 months ago
  • Tom 's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 9
Licenses:
JomSocial Active Socialize Expired

Hi Michal,

I can't find anything on the link you submitted, but I maybe was looking at the wrong Place?

10 years 2 months ago
Licenses:

Hi, Tom.

Take a look in main menu on site... and compare it with links in pdf:

socialize.jomsocial.com/faq
socialize.jomsocial.com/jomsocial/all-videos/display?catid=3
socialize.jomsocial.com/change-log

Everything is there... just focus on menu.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tom
10 years 2 months ago
  • Tom 's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 9
Licenses:
JomSocial Active Socialize Expired

Hi Michal,

I did as you told med, but for me it does not work. Could you please take a look?

10 years 2 months ago
Licenses:

Hi, Tom.

Do you click on "links" in PDF? nooo...
Just go to website... click on links I posted above.
Those in PDF are not links and will not work...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Tom
10 years 2 months ago
  • Tom 's Avatar
    Topic Author
  • Tom
  • Offline
  • Fresh Boarder
  • Posts: 52
  • Thank you received: 9
Licenses:
JomSocial Active Socialize Expired

Hi Michal,

It was those links I used as you told me to use, but no, I didn't klick in any links in pdf, but still it is wrong, becuase socialize 2 was not installed, so something must have been wrong, tho I followed Your instructions.

10 years 2 months ago
Licenses:

Hi, Tom.

Eeee, I'm lost now... in this thread you're reporting not working links in our PDF that is inside package. Right?
My answer was - we will improve them in PDF, but meanwhile, you could see that URL/pages on our site: socialize.jomsocial.com/

Further, you say that you have issues with installing Socialize, right.

So do we talk about 1) missing links or 2) Socialize 2 installation issue? :)

If 1) - I hope it's clear now, use our site, PDF will be fixed.
If 2) - Please, open a new thread, describe IN DETAIL whet is your ISSUE, what you've tried to do. We help you to solve it - as in most cases.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW