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socialize 2 upgrade

10 years 1 month ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

ISSUE SUMMARY:


STEPS TO REPLICATE:
1 donwload socialize 2 template
2 reading installation manual
3 install with extension manager joomla
4 click less <css
5 look at frontend at be angry
6 try to restore with akeba
7 reading support forum
8 there is explained how to upgrade from socialize 1.2 to 2.0
9 more and more angry
RESULT
EXPECTED RESULT
BROWSER firefox

This is what we have before upgrading to 2.0 nessbook.eu/index.php/de/
This is what we have after upgrading www.streuner-netzwerk.eu/index.php/de/

How we can repair this problems?

10 years 1 month ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
Licenses:

Hi Michal,

Upgrading to Socialize 2 is normally a simple process like you have done but in some cases joomla does not remove the correct files in this situation please do the following steps then install socialize 2

Remove Socialize, community toolbar and t3-plugin in joomla extensions manager, then make sure that `templates/socialize` `plugins/system/t3` and `modules/mod_community_toolbar` folders are deleted on your server

install new t3-plugin from our package, and socialize 2 + toolbar

10 years 1 month ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

Hi Paul,

i did this but now i have some design problems and can´t find the solution.

Mainmenue is left.
under the community toolbar there is a blue part
Content in modul is to big.

Kind regards
Michael

Attachment template-upgrade.jpg not found

Attachments:
10 years 1 month ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

and logged out the toolbar is not in line

Attachment template-upgrade-2.jpg not found

Attachments:
10 years 1 month ago
Licenses:

Hi, Michael.

It seems that you didn't upgraded Socialize correctly... there are still some old files that break your template.
Please, allow me to upgrade for you.
I need you to make site backup, then edit your first post here and add FTP credentials.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 month ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

first post is edit
back up is stored

10 years 1 month ago
Licenses:

Hi, Michael.

There was 2 issues:

1. Socialize was wrong installed.
2. There was second Bootstrap instance (css files) that changed the way template was displayed. Now it's fixed.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Michael
Moderators: Piotr Garasiński
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